We’re looking for a Manager, DevOps & Site Reliability Engineering who blends people leadership with credible, hands‑on engineering. You’ll lead a global team of SREs and DevOps engineers, from junior to principal, across the US, Australia, and Europe, while staying close to the code, tooling, and AWS infrastructure.

About 60% of your time is leadership: growing people, steering priorities, enforcing accountability, and partnering with the tech leaders and architects who drives deep technical direction. About 40% is hands‑on: guiding IaC patterns, improving CI/CD and observability, participating in complex incident response and DR exercises, and contributing to high‑impact automation and reliability improvements. You will ensure our infrastructure, operations, and practices meet stringent KPIs in security, resiliency, cost efficiency, and operational maturity.

This position is remote, with occasional in-office presence in Sydney for team events and collaboration sessions. 

Responsibilities

People Leadership & Team Growth (≈60%)

• Lead, mentor, and coach a distributed DevOps/SRE team of ~9 engineers; drive career progression, performance evaluations, morale, and hiring.

• Remove roadblocks, clarify priorities, and maintain a predictable operational cadence across incidents, maintenance, and change windows.

• Reinforce RELX Leadership Excellence (RLE) “Accelerating Leader” expectations and foster a blameless, learning‑oriented reliability culture.

• Partner closely with technical leads, architects, and project management to drive consistent execution across teams.

Hands‑on Expectations (≈40%)

• Contribute to infrastructure‑as‑code (CDK modules), CI/CD pipeline improvements, automation

• Participate in complex incident response: triage, mitigation, recovery, and high‑quality postmortems with actionable, long‑term fixes.

• Improve metrics, logging, tracing, dashboards, and meaningful, actionable alerts aligned to SLOs.

• Contribute to disaster recovery planning and testing, resilience patterns, and readiness reviews for major changes.

• Champion cloud security (zero‑touch prod, vulnerability & secrets management, audit/compliance workflows) leveraging Wiz, Snyk, and other tooling; help land fixes.

• Drive FinOps improvements: right‑sizing, auto‑shutdown, cost forecasting/variance explanations, and cross‑team cost hygiene.

Cloud Infrastructure Ownership (AWS)

• Oversee the AWS foundations and guardrails that power IDVerse; ensure they are secure, scalable, compliant, and well‑architected

• Maintain environment hygiene, patching baselines, dependency updates, and EOL remediation with clear exception handling.

Incident, Risk, and Change Management

• Set the bar for incident management in partnership and fast coordination across stakeholders.

• Ensure timely RCAs with durable long‑term actions and transparent tracking; coach engineers on risk reduction and reliability trade‑offs.

 

Cross‑Functional Collaboration

• Work with Engineering, Security, Product, Compliance, Finance/Cloud Business Office, SMC, and broader RELX partners to align on KPIs, risks, capacity, and costs.

• Communicate proactively and translate complex operational topics into clear, outcome‑oriented language for diverse stakeholders.

Preferred Tech Stack

We don’t expect you to know everything, but we value curiosity, persistence, and deep problem‑solving over surface‑level fixes.

AWS, CloudFormation, DynamoDB, Documenting, CDK, RDS, GraphQL, Bash, Typescript, Lambda, Rust, EC2, Git, Automation, API Gateway, Unix/Linux, Packer, REST APIs, SSO.

Requirements

• Proven success managing DevOps/SRE/Cloud Infrastructure teams in fast‑moving environments; comfortable with ~40% hands‑on contribution.

• Experience in security‑sensitive and compliance‑aware operations: vulnerability/secrets management, patching baselines, audit readiness

• Demonstrated FinOps mindset with practical cost optimization and forecasting experience.

• Excellent leadership, communication, and stakeholder management skills across geographies and time zones; embodies RLE behaviors for Accelerating Leaders.

• Balanced judgment: able to validate and contribute to technical direction (with a Principal Engineer and Architect leading most decisions) while driving execution.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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