At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Order Handling Manager

 

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

It is a part-time position. The role is based in Oiartzun (Gipuzkoa). Work model: #LI-hybrid

As an Order Handling Specialist, you will play a key role in ensuring the seamless processing of customer orders and the efficient delivery of products. Your responsibilities will be:

• Process customer orders to ensure accurate and timely delivery of products.
• Ensure the achievement of established targets, such as on‑time delivery, through monitoring and defining improvement actions when necessary.
• Guarantee the resolution of customer issues by coordinating with Logistics and other internal and/or external teams and prioritize customer inquiries and requests.
• Review and analyze performance against objectives and prepare improvement plans.
• Develop, implement, and maintain customer service processes, ensuring compliance with global and local standards, guidelines, tools, and policies, while sharing functional best practices and lessons learned across the organization.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

• Specific qualifications are not required; however, knowledge of logistics would be considered a valuable asset.

• While experience is appreciated, it is not a requirement, as we are committed to providing training to the selected candidate.

• A B2 or C1 level of English is essential, as the role will require the use of English for both written and spoken communication.

What’s in it for you?

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress. 

Benefits

Our benefits? Competitive, comprehensive, and crafted with you in mind.

More about us

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.

Call to Action

Think bigger. This is where bold ideas meet unstoppable progress, teams initiate what’s next, and we’re engineered to outrun, together. Run What Runs the World.  

EVP Hashtags 

#ABBCareers  

#RunwithABB 

#Runwhatrunstheworld 

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.