Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Technical Training Consultant at Caterpillar will support go-to-market initiatives, and sales execution as a product training subject matter expert for Building Construction Products (BCP) equipment features and benefits for dealers and customers.

What You’ll Do

· Providing product application expertise at point of sale, or by delivering various types of product training including applied technology, job efficiency, and safety to customers, company and dealers' sales personnel.

· Conduct product performance studies, assess customer job sites efficiency, collecting product and customer requirements in order to capitalize opportunities for incremental sales to create business case for product improvement process and new product introduction program.

· Manages the marketing technology tools/systems in addition to aftermarket services offerings and works with key stakeholders to develop a marketing technology product roadmap to drive business growth.

· Collaborating with internal commercial product group teams to get alignment on training timelines, understanding marketing goals, and developing the annual training plan.

· Overseeing Percent of Industry Sales (PINS) trends, industry outlook, demand fluctuation and basic customer requirements predominantly through scheduling customer and training center based training including but not limited to inside sales rep training, construction industries basics training, product and application training, certified demonstrator/instructor training, attachment training and dealer specific training upon request.

· Represent Caterpillar and BCP products at industry trade shows to increase marketing attributable leads and sales to users

What You Have (Skills and Experience):

· Progressive or combined experience in Industry Sales, Product Marketing, Engineering or Commercial related field

· Experience in Project Management or Product Development

· Advanced proficiency using MS Word, Excel, and PowerPoint

· Effective communicator including strong writing and verbal communication skills

· Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers

· Product and service knowledge

Top Candidates Will Also Have:

· Strong customer focus and adaptability

· Organization, analytical, and problem-solving skills

· Prior experience within the construction industry or construction technologies

· Prior dealer or customer facing experience or previous commercial experience working directly with a product group

Additional Details

· Location: Clayton, NC

· Domestic relocation packages are available to preferred location

· Caterpillar operates in a hybrid work environment, requiring a minimum of 3 days per week of onsite, in office work.

· Travel up to 40% may be required for this role. Travel will mostly be in North America, but may require international travel

Final details: 

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. #LI #Careers 

Employee benefit details: 

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just an hourly wage because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a monthly bonus.  Additional benefits include paid vacation days and paid holidays (prorated based upon hire date). 

About Caterpillar  

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, back

ed by our global dealer network, provide exceptional value that helps customers succeed. 

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

September 26, 2024 - October 9, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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