Customer Service Representative - Grace Animal Hospital - SC

Posted:
12/4/2024, 10:34:56 PM

Location(s):
South Carolina, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

We have an exciting opportunity at Grace Animal Hospital! We are looking to add a full-time Customer Service Representative to our talented team! 

Why choose Grace Animal Hospital?
Our mission at Grace is to show grace in all situations with our patients and families! Grace Animal Hospital is a state-of-the-art, full service veterinary hospital, treating canines and felines. We put our patients first in all that we do and are proud to be a Fear Free Certified Practice, Cat Friendly Practice, and AAHA Accredited as well. Our wonderful hospital is equipped with the most cutting-edge diagnostic, medical, and surgical equipment. Our goal always, is to provide our patients with the highest level of care while also taking a fear free approach. The veterinary team at Grace Animal Hospital understands the importance of the special bond each client shares with their pet, that’s why we are dedicated to making sure our patients and clients are as comfortable as possible from the moment they step through our doors. 

Grace Animal Hospital might be the right place for you if: 
•You’re a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person and over the phone.
•You’re organized, detail oriented, and have superior communication skills.
•You’re an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere.
•You’re technologically proficient, and confident in your ability to manage patient charts. 
•You want a supportive environment to learn and grow in your profession.
•You’re looking to be a part of a thriving hospital, with a wonderful team culture. 

Not familiar with the area? Don’t worry!
•Lexington, South Carolina is a great town with a very welcoming community, there are plenty of community events to partake in, restaurants to enjoy, along with retail shops, walking trails, farmers markets, and much more. Lexington is an ideal place to call home, raise a family, and build a thriving career. 

We value health, well-being, and professional growth:
•Our compensation package is competitive, and commensurate with experience.
•We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance.
•Encore Vet Group will provide up to a 5% match on 401K plans. 
•We happily provide a generous CE allowance, as well as time off to attend CE events.
•We contribute a uniform allowance to all full-time and part-time team members.
•We provide pet credits and discounts for personal pets of all part-time and full-time team members.
•Providing PTO, floating holidays, and parental leave to our team members is paramount. 

If you think Grace Animal Hospital might be the right fit for you, and you’re interested in exploring our partnership with Encore Vet Group, we’d love to hear from you!
 
But first, see what we’re all about!
Our website:  https://gracepets.com/ 

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