Senior Director, Account Management – Emerging Biopharma

Join IQVIA and help drive healthcare forward.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections across healthcare through advanced analytics, technology, data, and deep domain expertise—helping customers accelerate the development and commercialization of innovative medical treatments that improve patient outcomes worldwide.

We are seeking a Senior Director of Account Management to lead strategic partnerships across IQVIA’s Emerging Biopharma portfolio. In this highly visible client leadership role, you will serve as a senior relationship owner for designated emerging biopharma customers, combining clinical and commercial development expertise, strategic account leadership, and operational excellence to help customers advance development portfolios, navigate growth priorities, and strengthen long-term partnership value.

This role mobilizes IQVIA’s global delivery operations, data and technology assets, governance structures, and strategic resourcing models to support high-quality execution, customer satisfaction, and sustainable growth. Acting as a senior operational bridge between IQVIA and emerging biopharma customers’ clinical and commercial organizations, the Senior Director will anticipate evolving needs, mitigate risk, and align complex matrix teams around shared priorities.

What You’ll Be Doing

Strategic Partnership Management

• Serve as a senior operational liaison between IQVIA and emerging biopharma customers’ clinical and commercial development organizations.
• Shape strategic partnership models that help emerging biopharma customers access IQVIA capabilities, scale effectively, and address evolving development and commercialization needs.
• Mobilize global IQVIA teams to anticipate customer needs, align delivery priorities, and strengthen partnership value.
• Drive sustainable account growth, expand partnership opportunities, and maintain high levels of customer satisfaction.

Operational Governance & Delivery Excellence

• Chair or co-chair operational governance forums and oversee resolution of escalations across the partnership.
• Ensure high-quality delivery across Global Product Development by aligning resources, sharing best practices, and strengthening customer confidence.
• Lead portfolio-level risk management across customer clinical and commercial development programs.
• Track and optimize RDS and RWLP delivery performance in partnership with global business unit teams.

Commercial & Financial Leadership

• Partner with Sales, Global Business Operations, and account leadership on financial tracking, late-stage funnel review activity, and strategic partnership opportunities.
• Own achievement of assigned annual revenue and profitability targets for the Emerging Biopharma portfolio.
• Apply strong financial acumen to pricing, margin management, investment decisions, and long-term account planning.

People Leadership & Cross‑Functional Influence

• Lead and mentor global teams across Quality, Data Management, Lifecycle Safety, delivery operations, and other key functions.
• Establish goals, delegate effectively, and elevate team capability through coaching, accountability, and performance focus.
• Build trusted relationships with senior internal and external stakeholders across geographies and functions.
• Orchestrate matrix teams to ensure alignment with customer strategy, IQVIA best practices, and operational commitments.

What We’re Looking For

• Deep expertise in clinical development, clinical operations, and global delivery models.
• Strong understanding of emerging biopharma business models, development priorities, funding dynamics, and operational challenges.
• 15+ years of experience in biopharma, pharmaceutical services, CRO, clinical operations, commercial, business development, project management, data management, laboratory, or pre-clinical environments.
• Proven success in senior client management, strategic partnership development, and influencing C-suite stakeholders.
• Exceptional communication, negotiation, critical thinking, and executive stakeholder management skills.
• Strong matrix leadership capability with cultural agility across global teams and complex client environments.
• Demonstrated ability to deliver results aligned with customer expectations, company objectives, financial goals, and quality standards.
• Solid financial analysis skills, including margin management, revenue planning, and strategic decision-making.
• Ability to design and execute strategic and tactical customer plans that translate priorities into measurable outcomes.

What We Offer

At IQVIA, you will join a global organization focused on helping customers solve complex healthcare challenges through clinical research services, commercial insights, healthcare intelligence, advanced analytics, technology, and deep domain expertise.

You will have the opportunity to shape a high-impact customer partnership, work across diverse geographies and therapeutic areas, and help accelerate the development and commercialization of innovative medical treatments that improve patient outcomes and population health worldwide.

We foster a culture of belonging where colleagues are encouraged to contribute their perspectives, collaborate across teams, and grow while doing meaningful work that helps move healthcare forward.

If you are a senior clinical, commercial, or account leader who thrives in complex emerging biopharma partnerships, we encourage you to apply.

Please note: You must reside within the country where this role is posted to be eligible for this remote position.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $129,800.00 - $361,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.