Service Desk Engineer

Posted:
6/14/2026, 1:36:19 AM

Location(s):
District of Columbia, United States ⋅ Washington, District of Columbia, United States

Experience Level(s):
Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

Who We’re Looking For (Position Overview):
The Service Desk Engineer supports advanced endpoint engineering work for secure workstation images, patching, enrollment, telemetry, baseline configuration, lifecycle management, and remediation of escalated issues. This work focuses on engineering support for complex or escalated tickets rather than routine Tier 1 help desk support.