Application Support Engineer

Posted:
12/18/2025, 12:11:32 AM

Location(s):
Hyderabad, Telangana, India ⋅ Telangana, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM App Connect
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and tools used in application support. Roles & Responsibilities: - Strong analytical skills and the ability to pay careful attention to detail - Capacity to work well in groups and a willingness to understand the various roles played by fellow team members - Knowledge about the subject area in which they are working - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for application support. - Document and maintain records of issues and resolutions to enhance knowledge sharing within the team. Professional & Technical Skills: - Positive Attitude -Communication skills -Flexibility -Taking initiative - expert knowledge in IBM App Connect with Java knowledge and IBM MQ - The ability to develop and interpret technical plans - A creative approach to problem solving - should have strong analytical and problem-solving skills in IBM Integration Bus and good Java knowledge - Analyze Business Requirements and Assess Impact With Existing Database Architecture - Constantly Seeking and Learning New Technology - Must To Have Skills: Proficiency in IBM App Connect. - Strong understanding of integration patterns and data transformation techniques. - Experience with troubleshooting and resolving application issues in a timely manner. - Familiarity with monitoring tools to ensure system performance and reliability. - Ability to collaborate effectively with cross-functional teams to address application challenges. Additional Information: - The candidate should have minimum 3 years of experience in IBM App Connect. - This position is based at our Hyderabad office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing