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Job Purpose

The purpose of this position is to provide administrative support and coordination to physical security programs.

Essential Responsibilities

• Greets incoming vendors, clients and guests and administers visitor management procedures for access control.

• Answers incoming telephone calls and route appropriately.

• Provides administrative support services to Corporate Security Management, including but not limited to:

  • Data entry related to incidents, and daily logs.

  • Creates and maintains Excel tracking spreadsheets as required for Corporate Security.

  • Supports the coordination of work schedules for guard force operations.

  • Schedules security support for vendors, contractors, meetings at Jackson, etc.

  • Coordinates and schedules regular (annual, monthly, etc.), equipment inventories, training, drills, and exercises for physical security and emergency preparedness / response for associates, ERT/IMT, security officers, third-party vendors, etc.

• Supports Corporate Security Management with security badge processes, including taking photos, printing, and issuance to associates and provide guest badges.

• Serves as an active contributing member of the security team and active participant with emergency evacuations.

• Participates in the development and implementation of physical security, access control, and emergency preparedness/response policies and procedures.

• Monitors video surveillance security equipment and provide access control to company properties.

• Develops and maintains contact lists.

• Maintains distribution lists.

Other Duties

• Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

• Strong written and verbal communications skills.

• Professional demeanor and the ability to effectively communicate in person and over the phone.

• Working knowledge with case and incident management software, or ability to quickly become proficient.

• Working knowledge of MS Office programs as well as the ability to learn Windows-based security software.

• Ability to prioritize, coordinate multiple activities and follow up on projects with minimum supervision.

• Ability to handle sensitive confidential information.

• Must be detail oriented and focused on accuracy.

Qualifications

• H.S. Diploma or equivalent required.

• 2+ years related experience in a customer service, security, administrative or project coordination role required.

• Candidates must be able to comply with all local and state licensing regulations within 90 Days preferred.

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.