Tech Support Part-Time Intern - Undergrad

Posted:
9/5/2024, 1:43:26 AM

Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada

Experience Level(s):
Internship

Field(s):
Software Engineering

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Role:

We are seeking a self-motivated, flexible, team-oriented Technical Support Part-Time Intern (Developer/Programmer) to help develop tools to improve capabilities and effectiveness of the Technical Support organization. These tools are necessary to maintain a high level of customer satisfaction for our existing customers. These tools would assist support and QA staff with log analysis, automation, and reporting.

Qualifications:

  • Creating scripts and tools to improve support’s ability to diagnose technical problems.
  • Updating and maintaining existing tools, organizing, and updating the lab environment. 
  • Strong knowledge in the areas of API functionality, MVC frameworks and databases
  • Ability to script in multiple languages like Python, Perl, Powershell, C#, Bootstrap and its related libraries
  • Ability to learn and take on new and exciting challenges
  • Experience demonstrating outstanding tools and designs with best practices in distributed systems
  • Experience with Full Stack development as well as knowledge with design/development frameworks
  • Nice to have: Nodejs, Flask, MERN stack, Javascript, React.js, GitHub/BitBucket. Linux.

Candidate Profile

You have the ability and interest in working part time (a maximum of 30 hours/week) in our Toronto, ON office. You are currently pursuing an undergraduate degree and maintaining an above average GPA. This internship is scheduled to start immediately and run through the end of December 2024.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Proofpoint

Website: https://www.proofpoint.com/

Headquarter Location: Sunnyvale, California, United States

Employee Count: 1001-5000

Year Founded: 2002

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Email ⋅ Enterprise Software ⋅ Information Technology ⋅ Network Security ⋅ SaaS