The Credit Maintenance Senior Analyst is an intermediate level position responsible for capturing and recording data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to coordinate and maintain data quality in credit systems, monitor and report credit exposure, escalate deficiencies and recommend delinquent strategies in alignment with overall credit policies.

Responsibilities:

• Prepare complex Credit Approvals (CA) and track CAs during approval process, following up when necessary and ensure approvals are received in compliance with policy/recorded in database accurately
• Assist businesses by responding to information needs and contribute to the development of Global Risk Review (GRR) reports and other tools
• Review month end GRRs for assigned portfolio segment(s) following data quality process and submit or process adjustments verifying their accuracy
• Detect trends revealed in limit monitoring process to assess credit line needs, operational, or system needs
• Apply in-depth knowledge and contribute to the development of new techniques and processes
• Assume informal/formal leadership role within teams as well as coach and train new recruits
• Involved in the coaching and training of new recruits
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Demonstrated analytical skills
• Demonstrated leadership skills

• Proactive and enthusiastic attitude

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• English Fluent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Drive the intensive use of AI tools as a core capability, leveraging advanced technologies to enhance efficiency and decision-making across credit processes.
• Act with a strong consultative approach, partnering with Underwriting (UW) and Banking teams to support the design, structuring, and optimization of credit workflows.
• Ensure all solutions and processes are aligned with the CRMS Target Operating Model, contributing to its implementation and continuous improvement.
• Promote a culture of innovation by demonstrating openness to change, adaptability, and continuous learning.
• Proactively challenge the status quo of existing processes, identifying opportunities to simplify, improve, and transform current practices.
• Influence stakeholders and foster collaboration across functions to drive best-in-class credit process design.

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Job Family Group:

Operations - Services

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Job Family:

Credit Maintenance

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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