Project Role : Application Developer
Project Role Description : Design, build and configure applications to meet business process and application requirements.
Must have skills : Salesforce Service Cloud
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for developing and implementing Salesforce Service Cloud solutions to enhance customer service and support. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, designing and developing custom solutions, and ensuring the quality and performance of the applications.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Design, develop, and customize Salesforce Service Cloud applications based on business requirements.
- Collaborate with stakeholders to gather and analyze business requirements.
- Create technical designs and implement custom solutions using Apex, Visualforce, and Lightning components.
- Perform unit testing and ensure the quality and performance of the applications.
- Participate in code reviews and provide feedback to improve code quality.
- Stay updated with the latest Salesforce Service Cloud features and best practices.
- Provide technical support and troubleshooting for Salesforce Service Cloud applications.
- Assist in the deployment and migration of Salesforce Service Cloud applications.
- Contribute to the continuous improvement of development processes and methodologies.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Service Cloud.
- Good To Have Skills: Experience with Salesforce Lightning and Apex.
- Strong understanding of Salesforce Service Cloud architecture and data model.
- Experience in designing and developing custom objects, fields, and workflows in Salesforce Service Cloud.
- Hands-on experience with Apex programming and Visualforce development.
- Knowledge of Lightning Web Components and Aura components.
- Experience in integrating Salesforce Service Cloud with external systems using REST and SOAP APIs.
- Understanding of Salesforce security and sharing settings.
- Solid grasp of Salesforce declarative features such as validation rules, process builder, and flows.
Additional Information:
- The candidate should have a minimum of 3 years of experience in Salesforce Service Cloud.
- This position is based at our Bengaluru office.
- A 15 years full-time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
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