What we offer? 

• Competitive base salary plus superannuation

• Lucrative quarterly incentive structure

• Annual travel allowance of up to $5,000

• Generous discounts on home, contents, and car insurance, plus member benefits and free roadside assistance

• In-house Health and Wellness programs and Platinum WorkSafe Certification

• Ongoing development and career progression opportunities

• Access to WA’s most active social club with regular events, retail partner discounts, discounted event tickets, and member-only activities

Key Responsibilities:

• Lead and develop a high-performing team of automotive professionals

• Oversee the operational performance of the service centre in alignment with the Auto Services strategic plan

• Manage the Centre's key performance indicators, including revenue, profitability, quality assurance, and compliance

• Monitor and manage health, safety, and environmental compliance

• Conduct performance planning and staff management in line with RAC policies and procedures

• Ensure excellence in customer and member service

• Optimize and grow the existing client base

• Review, recommend, and implement operational improvements for efficiency

• Manage inventory, stock, and equipment

• Serve as the escalation point for customer feedback

• Participate in retention, recruitment, and selection activities

What We’re Looking For:

• Previous experience in the automotive industry

• Demonstrated coaching and consultative leadership style

• Sound sales and business acumen

• Proven track record in growing an existing client base

• High-level written and verbal communication, along with strong relationship management skills

• Strong problem-solving, conflict resolution, and decision-making abilities

• Well-developed organizational and planning skills with the ability to multitask

• Experience in coaching and developing staff to foster a highly engaged work culture.

Next Steps:

If you're ready to join RAC Auto Services, click the 'Apply Now' button!

For more information, contact Lorretta Jackson, Talent Acquisition Partner (Motoring and Home Services) at (08) 9436 4356 email [email protected]

Supporting Diversity & Inclusion:

RAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact for assistance through the recruitment process. 

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