About the Job:

The Experience engineering (UXE) team is looking for an Associate Software Engineer to join us in Pune, India. In this role, you will work with a group of talented software engineers and contributors across the globe. You’ll work in an environment where diverse perspectives are invited, the best ideas are valued, and people feel empowered to contribute.  In this role, you will get an opportunity to work in the diagnostics and support tooling space which enables customers and support associates to resolve issues faster with Red Hat’s solutions. You will contribute value to Red Hat's customers around the world through automating Red Hat support knowledge to proactively assist our customers.

What will you do?

• Creation of Red Hat product diagnostic automation software using a python based framework. 

• Deep dives into complicated Linux issues through reading k-base documentation, analyzing problem records, reproducing the issues and creating problem scenarios.

• Collaborate with Subject Matter Experts to find known problematic product configurations, environments, or usages.

• Actively participate in product design, team discussion, product development and product documentation

• Write maintainable code with attention towards clarity and facilitation of collaboration.

• Collaborate with other developers across different regions.

What will you bring?

• A degree in engineering, computer science, or a related field.

• Good understanding of computer science fundamentals and data structures.

• Basic knowledge and experience in Python.

• 1+ years of experience in software development.

• User and administration experience with Linux administration is a plus

• Experience with Red Hat Openshift Container Platform (OCP) is a plus

• Strong desire to learn and grasp new technologies.

• Good problem solving and debugging skills. 

• Excellent written and verbal communication skills.

• Creative, self-motivated, and capable of working both independently and as part of a globally distributed team.

• Contribution to open source projects is a plus.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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