Posted:
3/4/2026, 5:21:46 AM
Location(s):
Dallas, Texas, United States ⋅ Texas, United States ⋅ Coppell, Texas, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Remote position with 6 weeks of on-site training during the day, then moves to an evening remote role. Candidates must live within commuting distance to UPS facility in DFW.
Why You’ll Love This Role
Build your career in international trade and customs compliance with a global logistics leader. After completing 5 weeks of onsite, instructor-led training, you’ll transition into a fully remote role with opportunities for advancement, skill development, and long-term stability. This position is perfect for someone who is detail-oriented, enjoys problem-solving, and wants to grow in an essential industry.
About the Role
As a Customs Brokerage Specialist II, you will review import documentation, troubleshoot discrepancies, classify goods using the Harmonized Tariff Schedule, and ensure shipments meet federal regulatory requirements. You’ll communicate directly with customers, carriers, and international partners to keep freight moving efficiently and compliantly.
What You’ll Do
Prepare and process customs entries accurately and on time
Review and audit commercial documents; identify and resolve discrepancies
Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment
Communicate documentation needs with customers and foreign origins
Coordinate freight forwarding and delivery with domestic and international carriers
Submit customs entries via GBS-CM in a timely manner
Scan and upload documentation into internal imaging systems
Prepare reports, presentations, and database-driven analyses
Maintain strong relationships with clients through proactive, clear communication
Support weekend or holiday work on a rotational basis, as needed
What We’re Looking For
High school diploma, GED, or international equivalent
Basic understanding of U.S. customs operations, regulations, and government agencies
Familiarity with HTS codes or tariff classification (preferred but not required)
Strong computer skills and comfort with data entry
Excellent verbal and written communication skills
Ability to troubleshoot and resolve documentation issues
Training & Commitment Requirements
To ensure success and proficiency:
6 weeks onsite training (required)
6-month lock-in period after hire to complete all training
1-year product lock-in to maintain continuity and skill proficiency
After training is complete, this is a fully remote position.
Schedule
Full-time
Must be available for potential weekend or holiday coverage based on rotation and business needs
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Website: https://www.ups.com/
Headquarter Location: Atlanta, Georgia, United States
Employee Count: 10001+
Year Founded: 1907
IPO Status: Private
Industries: Delivery ⋅ Freight Service ⋅ Logistics ⋅ Transportation