Wine Team Member - Full Time

Posted:
10/7/2024, 5:00:00 PM

Location(s):
Boulder, Colorado, United States ⋅ Colorado, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Job Description

Provide support as a member of the Wine team to include receiving and preparing product, maintaining the floor and displays, and selling product in support of the regional vision. Ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Responsibilities

  • Provide excellent customer service and address needs of customers in a timely and effective manner. Surprise and delight the customers.
  • Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.
  • Prepare, wrap and price wine and other products.
  • Assist customers in selecting wine and other products.
  • Maintain accurate department signage and pricing.
  • Maintain back stock in good order.
  • Maintain a safe, clean and well-organized working and shopping environment by sweeping floors and completing sweep logs.
  • Assist with sampling program, keeping sample areas full, clean, and appealing.
  • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.
  • Operate and sanitize all equipment in a safe and proper manner.

Knowledge, Skills, & Abilities

  • Excellent communication skills and willingness to work as part of a team
  • Ability to deliver information in a clear and respectable manner to fellow team members and customers
  • Ability to follow instructions and procedures
  • Ability to sell proactively
  • Ability to learn basic knowledge of all products carried in department
  • Effective time management skills
  • Possession of a current Serv-Safe certificate, or desire to obtain one
  • Strong work ethic and integrity
  • Ability to visually examine products for quality and freshness
  • A desire to grow with the Specialty/Wine team
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed
  • Use of tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery

Desired Work Experiences

  • Team Oriented
  • Customer Service Focus

The wage range for this position is $18.50 - $25.40 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Posting End Date: 10/17/2024