Overall Responsibilities:

• Manage and oversee the day-to-day IT operations of the company
• Ensure the stability, security, and efficiency of the IT infrastructure
• Lead the IT operations team to deliver high-quality services and solutions to meet business needs
• Develop and implement IT policies, procedures, and standards to ensure compliance with industry standards and regulations
• Maintain strong relationships with stakeholders, including clients, vendors, and internal teams

Skills:

• Extensive knowledge of IT operations, including network, systems, and data center management
• Proficiency in project management methodologies and practices
• Strong leadership and interpersonal skills
• Ability to identify and resolve technical issues quickly and effectively
• Experience with cloud computing, virtualization, and disaster recovery solutions
• Good understanding of cybersecurity best practices and risk management

Experience:

• A minimum of 6 years of experience in IT operations, with at least 5 years in a leadership role
• Proven track record of successfully managing complex IT projects and delivering results
• Experience in a similar role in a large-scale, fast-paced, technology-driven organization

Day-to-Day Activities:

• Oversee the operation of the company's IT infrastructure, including servers, storage, and network
• Monitor and maintain the performance and security of the IT systems and applications
• Ensure the timely resolution of IT incidents and problems
• Plan, implement, and manage IT projects to meet business requirements
• Develop and maintain IT operations processes, procedures, and standards
• Provide mentorship and coaching to the IT operations team

Qualification:

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
• Professional certifications such as ITIL, CCNP, or MCSE are preferred

Soft Skills:

• Excellent communication and presentation skills
• Ability to work well in a team-oriented, collaborative environment
• Ability to think strategically and make data-driven decisions
• Strong problem-solving and analytical skills
• Customer-focused and results-driven attitude.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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