SUMMARY 

We are seeking a talented and experienced Public Sector Field Operations Manager to front our Revenue Operations business across Public Sector. The successful candidate will be responsible for partnering with sales leadership, overseeing and optimizing sales operations processes, driving efficiency, and supporting the achievement of sales targets. This role requires a strategic thinker with strong leadership skills, a deep understanding of Public Sector revenue operations, and the ability to drive cross-functional initiatives. 

The role will report to the Sr Director of Field Operations. 

WHAT YOU’LL DO 

• Lead the development and execution of sales operations strategies and initiatives to support the achievement of sales targets and revenue growth objectives in Public Sector (FED/SLED). 
• Oversee and optimize sales operations processes, including but not limited to sales forecasting, pipeline management, territory planning, and sales compensation. 
• Collaborate with sales leadership to define sales territories, quotas, and goals, ensuring alignment with overall business objectives. 
• Analyse sales performance data to identify trends, opportunities, and areas for improvement, and provide actionable insights to sales leadership and stakeholders. 
• Collaborate with analytical teams in the creation and maintenance of sales performance metrics and dashboards to track key performance indicators (KPIs) and provide regular updates on performance to senior management. 
• Partner with cross-functional teams, including finance, marketing, and operations, to ensure alignment and collaboration on revenue operations initiatives and processes. 
• Drive continuous improvement initiatives to enhance revenue efficiency, effectiveness, and scalability. 
• Stay informed about industry trends, best practices, and emerging technologies related to revenue operations, and make recommendations for innovation and optimization. 

WHAT YOU’LL BRING 

• Bachelor's degree in Business Administration, Operations Management, or related field; advanced degree preferred. 
• Proven track record of success in sales operations leadership roles, with at least 7+ years of experience managing sales operations teams in Public Sector (FED/SLED). 
• Deep understanding of sales processes, methodologies, and technologies. 
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives. 
• Excellent analytical skills with the ability to interpret data and generate actionable insights. 
• Experience with CRM systems (e.g., Salesforce), sales automation tools, and analytics platforms. 
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization. 
• Proven ability to drive cross-functional initiatives and collaborate effectively with teams across different regions and functions. 
• Strategic thinker with a results-oriented mindset and a passion for driving operational excellence and continuous improvement.