Order Management Specialist

Posted:
10/3/2024, 5:00:00 PM

Location(s):
North Carolina, United States ⋅ Raleigh, North Carolina, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Location:

Raleigh, North Carolina, United States

Job ID:

R0062414

Date Posted:

2024-10-04

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Project/Program Management

Job Schedule: 

Full time

Remote:

No

Job Description:

General Information:
We are seeking a detail-oriented and organized Order Management Specialist to join our Raleigh office. In this role, you will be responsible for processing customer orders using SAP, coordinating with feeder factories, and support-ing project management for order-related activities. The ideal candidate will possess strong communication skills, experience with order processing, and the ability to work cross-functionally to ensure smooth order fulfillment.

Your Responsibilities:

  • Process customer orders in SAP, ensuring accuracy and timeliness.
  • Communicate with feeder factories to send orders and manage any production or delivery-related concerns.
  • Act as a liaison between project management team, and internal departments to ensure smooth order processing and fulfillment.
  • Support project management teams by coordinating order-related activities and providing updates on order status.
  • Track and resolve order discrepancies, ensuring issues are addressed promptly.
  • Maintain accurate records of orders and communications in SAP and other relevant systems.
  • Work closely with logistics and supply chain teams to ensure on-time delivery of customer orders.
  • Prepare reports on order status, lead times, and other relevant metrics.
  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

  • Bachelor’s degree in business, supply chain management, or a related field is preferred.
  • 2+ years of experience in order management, logistics, or a related role.
  • Proficiency in SAP or other ERP systems is required.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative work environment.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner.

Hitachi America Ltd

Website: https://hitachi.com/

Headquarter Location: Santa Clara, California, United States

Employee Count: 10001+

Year Founded: 1959

IPO Status: Private

Industries: Consulting ⋅ Industrial Engineering ⋅ Information Technology ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mining Technology