As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
The CrowdStrike Managed Services team is looking for highly motivated, self-driven, Advisors dedicated to making a difference in advanced log management and streaming observability with LogScale. The Falcon Complete LogScale Advisor is part of a team of advisors focused on overall log management, health, and observability of all Falcon Complete LogScale customers.

The Falcon Complete LogScale Advisor will be assigned to a group of key customers and will focus on delivering value to assigned customers. The ideal candidate will demonstrate high competency in technical, security, and customer management skills aimed at guiding customers towards a successful experience with Falcon Complete LogScale.

Am I an Advisor, Falcon Complete LogScale?

• Do you enjoy building and fostering relationships with customers and helping them reach their goals?

• Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?

• Do you crave new and innovative work that actually matters to your customer?

What You’ll Do:

• Responsible for assigned key accounts.

• Meets with the customer on established cadence to provide service overview, opportunities for improvement, and recommendations that align to improved log management and usability.

• Contributing to process development for customer onboarding and customer lifecycle management.

• Assess customer’s LogScale  environment and ensure alignment with Falcon Complete LogScale standards/ best practices.

• Coordinates technical resources as needed to ensure timely resolution to technical issues.

• Contact customers directly upon identification of misalignment with Falcon Complete LogScale standards / best practices.

• Documents, updates, and resolves all customer related issues in accordance with established procedures.

• Develops and provides customers with service reports and stats as requested.

• Partners with internal teams to ensure customer satisfaction.

• Provides guidance and partners with other team members to ensure customer satisfaction.

• Establishes a ‘go-to-green’ plan for customers drifting from a successful and secure experience.

• Creates and delivers content to a customer or group of customers.

• Serves in committees or focus groups designed to improve processes and procedures.

• Trains and coaches new members of the team.

What You’ll Need:

• 3+ years of experience as a solutions advisor or consultant.

• Experience working with Log Management or SIEM solutions (Humio, Splunk, Elastic, Devo, QRadar, LogRhythm, etc.).

• Experience working with large, complex, and high skilled clients.

• Excellent customer-facing communication skills including verbal and written.

• Experience delivering presentations to large audiences (i.e. webinars).

• Familiarity with compliance frameworks such as: ISO 27001, PCI DSS, HIPAA, NIST Cyber Security Framework, CIS Critical Security, and MITRE ATT&CK.

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $100,000 - $155,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here. 

Expected Close Date of Job Posting is:07-14-2026