Join Maersk and support global sales operations

Maersk is a global leader in integrated logistics, with over a century of experience shaping international trade. As part of our growth in Warsaw, we are looking for a German-speaking Customer Success Partner to join our Global Service Centre.

In this role, you will work closely with Sales teams and internal stakeholders, ensuring efficient execution of commercial processes and delivering a high-quality customer experience.

Key Responsibilities

• Support Sales teams through standard channels, ensuring timely and accurate handling of requests
• Build and maintain strong relationships with customers, supporting long-term satisfaction and retention
• Manage and coordinate customer requests, quotations, and commercial activities
• Assist with contract renewals and tender processes, ensuring deadlines are met
• Communicate service updates and pricing changes to customers
• Resolve customer queries and challenges, working with internal stakeholders where needed
• Support reporting, data management, and administrative activities
• Assist with escalations, disputes, and follow-ups to ensure smooth resolution
• Collaborate with cross-functional teams across the Global Service Centre and Area Sales

What we’re looking for

• Fluent German & English (mandatory)
• Previous experience in sales support, customer service, or a similar operational role (2–4 years preferred)
• Strong communication and relationship-building skills
• Background in Logistics / Supply Chain
• Good organisational skills with attention to detail and accuracy
• Ability to manage multiple tasks in a fast-paced environment
• Basic commercial awareness and understanding of customer needs
• Proficiency in MS Office (Excel, Word, Outlook)

What we offer

• Opportunity to work in a global organisation with international exposure
• A collaborative and diverse working environment
• Opportunities for professional development and career growth
• A role where you can directly contribute to customer satisfaction and business performance
• Salary up to 14,000 PLN per month (depending on experience)
• 7.5% annual bonus
• Life insurance
• Private medical care (Luxmed)
• Sport Card

If you are looking to build your career in a dynamic, international environment and develop your skills in sales support and customer operations — we would love to hear from you.

And the Team?

You’ll be joining a collaborative, supportive, and high-energy team that genuinely enjoys working together. We value open communication, shared success, and creating an environment where everyone feels part of something bigger.