Posted:
8/5/2024, 5:00:00 PM
Location(s):
England, United Kingdom ⋅ South Hams, England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We're Hiring for a Field Service Technician!
THE ROLE: The Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes system troubleshooting, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies. Critical thinking in this role is a critical item.
We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.
CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with direct supervision but can work independently if needed
Travel Requirements:
• Some travel required
• 20%-80% travel depending on division & location (overnight stays, away from home)
Driving Requirements:
• Driver Application for Employment
• Motor Vehicle Report (MVR)
• Forms:
o Driver Disclosure and Release
o Employee Applicant Drug and Alcohol Statement
o FMCSA Certificate of Awareness
o Driver Certificate of Violations
o Driver Statement of On Duty Hours Road Test
o Copy of Driver’s License
o Copy of Medical Certificate
QUALIFICATIONS:
Education Requirements
• HS diploma or equivalent
• Capable of obtaining a CDL, class A or B with applicable endorsements
Experience Requirements:
• Ability to obtain all required customer clearances (TWIC, DISA, etc.)
• Ability to obtain DOT Medical card
• Clean driving record
• Work experience preferred
• 0 to 2 years of technical work experience, 1 year preferred
Skill Requirements:
• Electrical, mechanical, diesel, fusion experience depending on business unit
• Work without direct supervision
• Technically sound
• Experience with Microsoft Office including smart devices
• Must have customer service experience
• Demonstrates critical thinking and troubleshooting ability
• Synthesizes technical information and communicates it clearly
• Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways
At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.
#LI-JO2
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
Website: https://www.xylem.com/
Headquarter Location: Rye, New York, United States
Employee Count: 10001+
Year Founded: 2008
IPO Status: Public
Industries: Commercial ⋅ Mechanical Engineering ⋅ Water Purification