Posted:
9/3/2024, 3:34:35 AM
Location(s):
Louisiana, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Location:
Harvey, LA - Filling industrialDirectly supervises two or more employees in the day-to-day operations of the retail store, including compliance, retail sales, warehousing, and distribution. Supports both the scheduling and performance management efforts for retail store personnel.
Participates in the execution of marketing plans to support the penetration of key market segments in collaboration with our Sales and Operations teams and outside vendors. Assists with sales promotional activities, merchandising, and displays.
Collaborates with outside sales to ensure order accuracy and properly scheduled customer deliveries.
Assists in managing the branch inventory, daily hard goods inventory cycle counts and maintaining showroom and warehouse appearance.
Assists with managing all hard goods receiving and all dynamic deployment (hard goods inter-branch orders) for completion in a timely and daily. Participates in the annual/bi-annual physical hard goods inventory audits.
Helps monitor SAP reports daily, such as open order/delivery reports, billing and delivery block reports, and open Purchase Order (PO) reports. Responsible for Daily Cash Reconciliation (DCR). Ensures daily completion and that all errors are addressed, and bank deposits are initiated.
Works with our hardware vendors to schedule and hold monthly vendor product training sessions.
Oversees retail employee training in procedural areas such as following all Airgas Operating Standards and safety regulations.
Works in partnership with corporate accounts receivable to manage branch credits and collections.
Other duties as assigned.
HS Diploma or equivalent preferred.
Minimum of three (3) years of experience in an industrial retail, inside sales, customer service and/or inventory control related position.
One (1) year of prior supervisory and/or demonstrated leadership experience.
Leadership skills; Identifies requirements; allocates, and effectively uses information, personnel, time, and other resources necessary for goal accomplishment; establishes appropriate courses of action for self and/or others to accomplish specific goals; develops evaluation criteria and tracking systems for monitoring goal progress and accomplishment; and specifies objectives, schedules, and priorities.
Math skills; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percentages.
Must be customer service oriented and able to interact in a professional, respectful and courteous manner.
Strong interpersonal skills with the ability to deal effectively with others in both favorable and unfavorable situations regardless of status of position. Accepts cultural diversity and establishes effective working relationships.
Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a cross-functional team environment across the organization, knowing who to engage to achieve results. Uses candor and sensitivity in their dealings with others.
Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
Self-starter; self-motivated; well organized; ability to work independently and as part of a team.
Detail-oriented with the ability to complete handwritten compliance documentation neatly and accurately.
Demonstrated planning skills.
Takes ownership and creates solutions, and enjoys working “hands-on” in a high-volume, fast-paced work environment.
Proficient working knowledge of Google and Microsoft Office applications
Ability to routinely lift 25 – 40 lbs. and occasionally lift 40 – 60 lbs.
Employee may occasionally be required to transverse through branch office and/or production warehouse locations.
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Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].
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Website: https://airgas.com/
Headquarter Location: Radnor, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1982
IPO Status: Delisted
Industries: Industrial ⋅ Medical ⋅ Retail