Key Responsibilities 

• Manage and develop an assigned portfolio of customer accounts, ensuring revenue retention and profitability growth 
• Deliver on-site technical service and support to create value and strengthen long-term customer relationships 
• Identify, develop, and close sales opportunities within existing accounts to expand product usage 
• Drive revenue growth per account by increasing customer spend and optimising pricing and margin performance 
• Build, maintain, and strengthen relationships with key stakeholders, including senior decision-makers and influencers 
• Proactively engage customers through regular reviews and strategic discussions to understand needs and align solutions 
• Promote the organisation’s products and services to increase visibility, engagement, and demand 
• Monitor account performance, including revenue, pricing, and gross profit contribution, and take corrective actions where needed 
• Extensive travelling (varies)

Knowledge & Skills 

• Fluent English and Czech
• Good knowledge of sales, account management, and customer relationship practices 
• Solid understanding of core job requirements, with basic awareness of technical or product-related aspects 
• Ability to analyse customer needs and translate them into commercial and growth opportunities 
• Strong interpersonal and communication skills, with the ability to engage effectively at different organisational levels 
• Sound judgement in managing standard activities, data, and reporting to support account performance 
• Ability to work with routine data, prepare standard reports, and support decision-making through structured analysis