Posted:
8/14/2024, 5:00:00 PM
Location(s):
Arkansas, United States ⋅ Little Rock, Arkansas, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Medical, Clinical & Veterinary
Closing Date:
Sponsorship Available:
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].
Department's Website:
Access Coordinator II
Minimum Qualifications:
High School or GED with Two (2) years of customer service or healthcare experience.
Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent Customer service skills.
Preferred Qualifications:
Knowledge in basic medical terminology, medical terminology within Three (3) months of hire.
Access Coordinator III
Minimum Qualifications:
High School Diploma or GED PLUS Three (3) years experience in registration, billing, or scheduling in a healthcare environment.
Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.
Knowledge in basic medical terminology.
Preferred Qualifications:
CHAA Certification
Additional Information:
Access Coordinator II
Responsibilities:
Schedules, reschedules, coordinates and cancels appointments using the hospital systems; conducts pre-registration as needed
Inputs and/or updates accurate patient information
Creates new patient charts and accesses systems for orders as appropriate
Conducts insurance verification and benefit explanation by running eligibility on patients, requests outside records, and gathers outside medical records from referrals as needed
Meets, greets, and assists the public, answers telephones in a professional and friendly manner
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Consistently utilizes communication devices and keeps accurate records as required
Demonstrates effective service recovery skills
Attends required hours of training and/or in-services
Attends staff meetings and participates in the orientation and/or training of new staff
Participates in annual educational needs and assessment
Maintains required job skill competencies and completes skill assessment annually
Completes and maintains documentation of continuing education hours annually
Performs other duties as assigned
Access Coordinator III
Responsibilities:
Records daily and monthly statistics and communicates any medical records issues
Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders
Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed.
Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals
Collects and posts payments and issues receipts. Reconciles daily deposit and batch dollars and counsels patients on any and all related financial information
Performs other duties as assigned
Physical Requirements:
Stand: Constantly
Sit: Constantly
Walk: Constantly
Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally
Lift and carry weight: 20+ lbs.
Push and pull weight: 20+ lbs.
Use hands to touch, handle or feel: Constantly
Talk: Constantly
Hear: Constantly
Taste or smell: Occasionally
Read, concentrate, and think analytically: Constantly
Physical Environment: Inside Medical Facility Environment
Noise Level: Moderate
Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
Hazards: None
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
Please contact [email protected] for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Website: https://uamshealth.com/
Headquarter Location: Little Rock, Arkansas, United States
Employee Count: 10001+
Year Founded: 1879
IPO Status: Private
Last Funding Type: Grant
Industries: Education ⋅ Health Care ⋅ Non Profit