Education

• University degree in IT/engineering or equivalent qualification/experience

Experience

• 6-10 years of experience in a similar position in the same area, of which 5 years within the SWIFT environment
• Proficient knowledge of Office and Collaboration tools (e.g. Confluence/Jira, Teams, SharePoint)
• Project or Programme Management experience or certification is a big asset
• Understanding of Agile and ITIL
• Experience with SWIFT and its products and services is a plus

Domains

Key Responsibilities

As a dynamic Programme Readiness Manager, and depending on the assignment and involvement type, you will be responsible for the following -

- as a Readiness Coordinator:

• Lead or coordinate the operational Readiness of major commercial or infrastructure programmes
• Actively engage with key stakeholders from the different Swift groups
• Represent operational teams in the early phases of a project and ensure with those teams that their requirements are taken into account
• Engage and lead virtual teams to develop, document and deliver the operational Readiness plans for these groups
• Follow-up on the development, testing and deployment of these requirements with the appropriate development teams and squads
• Provide clear regular updates on progress, issues and risks to Senior Management, key stakeholders and all impacted operational teams
• Ensure Operational Readiness Tests are prepared, planned and executed timely
• Organise Go/No-Go decision points based on clear, updated and transparent Risk and Launch Checklist

- as a Readiness Partner:

• Provide the necessary coaching, mentoring and support activities to any Readiness Coordinator(s) (outside of our team), appointed by the team leading the initiative, so that he/she will be able to perform the above-mentioned readiness activities with success.

- as a project or programme manager, for initiatives going beyond pure Readiness activities:

• Perform the necessary project or programme management activities as agreed with your management and key stakeholders

improving the project management methodology by sharing lessons learned.

Competency Profile

01. Takes Accountab. for Delivering Results
Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.

02. Demonstrates Operational Excellence
Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction

03. Expands knowledge
Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage.

04. Bus Understanding and Commercial Sense
Applies understanding of how different divisions contribute to meeting SWIFT's business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance.

05. Builds and reinforces cust relationships
Builds and maintains effective working relationships with a range of customers; actively listens to and translates complex needs into appropriate solutions while remaining sensitive to the complexities of the business and SWIFT's commitment to integrity in all relationships; encourages others to demonstrate strong customer focus and responsiveness.

06. Leads with a team focus
Forms and mobilises teams; contributes to team effectiveness through people management or professional leadership; respects diversity and encourages others to do so; provides motivational opportunities and recognises differences in team member contributions; serves as a role model by living SWIFT values.

07. Communicates effectively
Communicates effectively across a wide range of practical or theoretical issues ; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.

What we offer

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [email protected] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.