Hi, I’m Minnie your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Join an elite team of IT professionals who are driven to success in finding innovative solutions for our company and clients. We respond to the complexity of a dynamic, convergent world with a flexible set of needs-based solutions, innovative new technologies, and forward-thinking that helps our clients solve business problems and identify new opportunities and revenue streams.

We are looking for a Senior Agile Project Manager who will:

• Manage either multiple large high medium complexity projects, or a larger function on a larger program or a mid-complex project end to end.  

• Responsible for creating or approving project initiation documents, delivery approaches, project success criteria, and supporting internal program reviews. 

• Responsible for delivering the project within the allocated and agreed budget, scope, and time, managing risks and issues, ensuring quality standards, implementing delivery practices and methods, facilitating workshops and meetings, gathering requirements developing corresponding documentation with the requirements team or individually, resolving team conflicts, and coordinating integration and dependencies. 

• Expected to be closer to technical detail and delivery, managing and getting involved in gathering and management of functions/requirements. 

• Responsible for creating and executing communication plans, facilitating meetings and forums, establishing project infrastructure for information sharing, and managing senior level discussions with internal and external stakeholders.  

• Responsible for creating or inputting into project budget and resource forecasts, tracking project delivery to budget, and proactively managing issues and changes with the account lead.  

• Responsible for matrix managing other project managers delivering within the same project or workstream. 

• Contributes to the delivery practice or CSG improvement initiatives, as well as mentoring and collaborating with less experienced project managers. 

Is this opportunity right for you? We are looking for candidates who has:

Bachelor’s Degree or equivalent experience

10+ years of project management experience working for mainstream consulting or professional services organisations.

PMP, Agile or Scrum Master, SaFe Agile certifications is good to have

A background in the IT, Banking or Telecommunications industry, as well as a wholesale or reseller business, is preferred.

In-depth understanding of customer needs and the general impact of changes in business environment and industry trends. In-depth understanding of the client’s industry.

Ability to understand and anticipate the client’s needs and provide consultancy as required.

Ability to execute project plans and implementation plans simultaneously.

Specialised project management skills to plan, monitor, and track projects to meet the target KPIs.

Highly developed analytical and problem-solving skills to identify and diagnose complex problems.

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Employee Belonging Groups
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.