C.H. Robinson is looking for a dynamic Senior Carrier Representative to join our team and drive success in the UK domestic market.

In this role, you will build and maintain strong relationships with carriers, strategically secure capacity, and ensure seamless execution of shipments to meet customer expectations. You’ll take ownership of strategic freight opportunities, leveraging your expertise to develop innovative solutions like drop trailer programs and dedicated capacity. By using data-driven insights and negotiating effectively, you’ll make informed buying decisions and grow our carrier network.

If you thrive in a fast-paced environment and enjoy solving challenges, this is your opportunity to make an impact!

RESPONSIBILITIES:

The duties and responsibilities of this position consist of, but are not limited to, the following:

Execution:

• Match capacity to shipments to meet customer expectations and ensure seamless freight execution

• Take ownership of strategic freight opportunities by aligning internal teams and delivering tailored capacity solutions

• Create and execute SOPs while adhering to best practices and agreed-upon KPIs

• Collaborate with internal teams to resolve shipment challenges and ensure smooth operational execution

Capacity Procurement:

• Build a healthy portfolio of carrier capacity by sourcing, negotiating, and buying at market-competitive rates

• Utilize analytics and pricing tools to guide informed buying decisions and secure capacity that meets load requirements

• Develop innovative capacity solutions, including drop trailer programs, dedicated lanes, and multi-leg movements

Internal and External Relationships:

• Build and maintain strong relationships with carriers through communication, visits, and account reviews

• Research and onboard new carriers by generating leads and qualifying opportunities

• Lead carrier evaluations to align future business needs and identify growth opportunities

Quality:

• Drive automation compliance in carrier activities in alignment with company strategy

• Ensure high-quality standards across all shipments and carrier engagements

• Comply with internal trading rules and exceed quality expectations in every aspect of the role

QUALIFICATIONS

• Bachelor’s degree from an accredited college or university

• 3+ years of experience in carrier sales and transport coordination, specializing in the UK market

• Knowledge of managed carriers, automation tools, and recommendation systems

• Proficiency in CRM tools and business KPI management

• Excellent verbal and written communication skills

• Strong negotiation, persuasion, and influencing abilities

• Skilled at prioritization and thriving under deadlines

• Open, adaptable, and eager to learn new opportunities

• Team player with a "can-do" attitude and enthusiasm

• Strong relationship-building and customer service-focused approach

What we offer

• Real opportunities to grow your talent in a fast-moving, global organization

• A fun, open, and inclusive workplace that encourages innovative thinking

• Possibility to develop your language skills in our multilingual offices

• Opportunities for professional growth with access to training platforms

• Comprehensive benefits: competitive salary and performance-based bonuses

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!