Engagement Officer

Posted:
6/7/2026, 5:00:00 PM

Location(s):
Arizona, United States ⋅ Tempe, Arizona, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy

Workplace Type:
Hybrid

Job Profile:

Development Analyst 2

Job Family:

Development

Time Type:

Full time

Max Pay – Depends on experience:

$60,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Supports in development and implementation of fundraising strategy and solicits leadership annual gifts in support of development goals for a college, program, or organization.

Job Description:

The W. P. Carey School of Business, Office of Advancement, is seeking a detail-oriented, tech-savvy Engagement Officer to support strategic alumni engagement initiatives. Under general supervision, this individual will be responsible for managing an online community platform powered by Hivebrite, coordinating virtual programming and communications that foster meaningful alumni connections, creating and publishing content, and tracking and reporting alumni engagement metrics.

This position plays a key role in supporting the Advancement team’s data-driven approach to engagement strategy and strengthening the School’s ability to reach, involve, and serve a global alumni network. The ideal candidate is highly organized, analytical, and motivated to leverage technology and insights to improve outreach, engagement, and measurable outcomes. They will demonstrate strong curiosity and a commitment to continuous learning, with the ability to apply generative AI tools to enhance research, analysis, content creation, and overall workflow efficiency.

Position Salary Range:

$50,000-$60,000 annually; to commensurate with education and experience

Essential Duties:

Platform Management & Digital Engagement (40%)

  • Administer and manage the W. P. Carey alumni engagement platform, including content creation, platform maintenance, user engagement initiatives, analytics, technical troubleshooting, training, and onboarding of new users.

  • Maintain accurate alumni engagement records and participation data, including involvement in events, community groups, volunteer opportunities, and digital activities.

  • Monitor platform performance and engagement metrics, evaluate effectiveness of digital initiatives, and recommend enhancements to increase user participation and overall impact.

  • Respond to engagement-related inquiries and provide support to ensure a positive user and volunteer experience.

  • Collaborate with Alumni Engagement team members and school stakeholders to support engagement objectives, programs, and strategic initiatives.

Content & Communications (15%)

  • Partner with Advancement, Marketing and Communications, and other stakeholders to develop, coordinate, and publish content that promotes alumni engagement across digital channels.

  • Provide technical and administrative support for email marketing campaigns, event registration systems, and survey platforms.

Data Analytics & Reporting (15%)

  • Develop, maintain, and distribute reports and dashboards that provide insights into alumni engagement activities, participation trends, and growth opportunities.

  • Analyze engagement data and metrics to support data-informed outreach strategies and decision-making.

  • Collaborate with Alumni Engagement and Advancement colleagues to fulfill reporting needs and monitor program performance.

Event Support & Engagement Tracking (15%)

  • Support the planning and execution of in-person, virtual, and hybrid alumni events through event setup, registration management, RSVP tracking, attendee communications, and post-event data management.

  • Assist with engagement tracking, assessment, and reporting following events and programs.

Virtual Programming & Digital Initiatives (10%)

  • Coordinate and support virtual alumni engagement programs, including webinars, networking events, online communities, and digital campaigns.

  • Assist in implementing digital engagement strategies designed to increase alumni participation, interaction, and community-building.

Other Duties (5%)

  • Perform other duties and responsibilities as assigned.

Essential Work Competencies:

Knowledge

  • Knowledge of alumni engagement, advancement, or relationship management practices.

  • Knowledge of data management principles and CRM systems (e.g., Salesforce).

  • Knowledge of digital engagement platforms and tools (e.g., Hivebrite or similar community platforms).

  • Knowledge of reporting, analytics, and performance measurement concepts.

  • Working knowledge of communication strategies, including email marketing and digital content.

  • Basic understanding of generative AI tools and their application in research, analysis, and content development.

Skills

  • Strong analytical and problem-solving skills, with the ability to interpret data and identify trends.

  • Excellent written and verbal communication skills, with attention to clarity and professionalism.

  • Strong organizational and project management skills, with the ability to manage multiple priorities.

  • Technical proficiency in using database systems, reporting tools, and Microsoft Office Suite.

  • Ability to create and manage digital content across platforms.

  • Skill in using technology and emerging tools, including generative AI, to improve efficiency and output quality.

Abilities

  • Ability to manage and maintain a digital engagement platform, including content, users, and functionality.

  • Ability to analyze engagement data and translate insights into actionable recommendations.

  • Ability to work independently while exercising sound judgment and accountability.

  • Ability to collaborate effectively in a cross-functional team environment.

  • Ability to prioritize tasks, meet deadlines, and adapt in a fast-paced environment.

  • Ability to demonstrate professionalism in all interactions with colleagues, alumni, and stakeholders.

  • Ability to learn new systems, tools, and processes quickly and apply them effectively.

Desired Qualifications:

  • Experience with data management, CRM systems (e.g., Salesforce), as well as alumni engagement platforms (e.g., Hivebrite, Graduway, Anthology).

  • Experience developing reports, dashboards, and analyzing engagement data to inform strategy and decision-making.

  • Experience using generative AI tools (e.g., ChatGPT, Copilot) to support research, content creation, data analysis, and workflow efficiency.

  • Familiarity with event platforms and virtual meeting tools such as Zoom or Microsoft Teams.

  • Strong organizational and project management skills, with demonstrated attention to detail.

  • Experience supporting engagement, communications, or programmatic initiatives in a university, nonprofit, or similar setting.

  • Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment.

  • Demonstrated ability to work collaboratively in a cross-functional team environment.

  • Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.

  • Flexibility to work occasional evenings and weekends to support events.

  • Evidence of effective communication

Working Environment:

  • Work is primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, walking.

  • Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching, lifting and pushing objects of varying weights up to 25 pounds.

  • Flexibility required for some evening or weekend work in support of virtual or live events.

  • This position is eligible for hybrid work.

Department Statement:

The W. P. Carey School of Business at Arizona State University is the largest and one of the top-ranked public business schools in the United States with more than 25,000 students. The school is internationally regarded for its programs and the research productivity of its distinguished faculty members. Students come from more than 120 countries, and W. P. Carey is represented by over 130,000 alumni worldwide.

W. P. Carey prides itself on being a place Where Business is Personal.® We value personalization, access, and excellence in business education and believe business is about people. Our motto reflects a commitment to mutual respect, building community, and positively impacting lives. We’re proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$23029.htmld

To be considered, your application must include all of the following attachments:

  • Cover letter

  • Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.