At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Systems Analyst - Epic Resolute

                        

Location

Cleveland

                    

Facility

Remote Location

                     

Department

ITD Revenue Cycle Systems-Information Tech Div

                      

Job Code

T29004

                     

Shift

Days + Call

                       

Schedule

8:00am-5:00pm

                       

Job Summary

Join a dynamic team within Information Technology at the Cleveland Clinic as a Systems Analyst. This is a remote role that focuses both on build related to the maintenance and development of the Epic Resolute module at all Cleveland Clinic locations. Key responsibilities include applying analytical and critical-thinking skills, adapting quickly to changing priorities and assignments, maintaining tact and professionalism under pressure, documenting work clearly and professionally, and communicating clearly and effectively with stakeholders. Additionally, the role involves providing timely updates on assigned work, properly escalating issues and blockers, collaborating with other teams, and working towards organizational objectives. The team operates within the Scrum and Kanban frameworks of the Agile methodology.
An ideal candidate will have build experience with Epic Resolute Hospital Billing (HB) or Professional Billing (PB). Epic Resolute certification is ideal, but may be obtained after hire. Candidates with operational experience within Resolute or build experience from other Epic modules will also be considered. Candidate must have the ability to work with minimal supervision. The level of analyst applied will depend on the candidate's experience. This is an excellent opportunity for a professional who thrives in a fast-paced, collaborative environment and is eager to contribute to the success of the Cleveland Clinic’s IT initiatives.

                         

Job Details

• Completes routine support and designated project assignments. Provides input to develop solutions. Assists with project documentation; operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.
• Job Description

  Responsibilities:

  • Completes departmental projects and ongoing application support.
  • Assists with scope and task plan development.
  • Provides input to resource requirement development.
  • Supports development of information system requirements.
  • Develops process flow charts and reports on project status.
  • Other duties as assigned.

  Education:

  • Associate's degree in Information Technology, Computer Science or related field.
  • High School diploma/GED and five years of experience may substitute the degree requirement.
  • Bachelor’s degree and one year of experience may substitute the experience requirement.
     

  Certifications:

  • Microsoft, CompTIA, or equivalent preferred.
  • For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.

  Complexity of Work:

  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.

  Work Experience:

  • Three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.

  Physical Requirements:

  • Ability to perform work in a stationary position for extended periods.
  • Ability to travel throughout the hospital system.
  • Ability to operate a computer and other office equipment. 
  • Ability to communicate and exchange accurate information.
  • In some locations, ability to move up to 20 lbs.

  Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities