About Specialty Program Group: Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.

Position Summary:

The Professional Services Project Manager is responsible for leading the planning, execution, and delivery of client-focused projects within the HRIS (Human Resources Information System) technology field. This role involves close collaboration with internal and external stakeholders, providing leadership and guidance to project teams to achieve client objectives. The Project Manager will be vital in managing multiple projects, enhancing client satisfaction, and driving continuous improvement within the professional services team.   This Project Manager may also be assigned to manage internal HCM Unlocked projects as part of their overall portfolio.

Essential Duties and Responsibilities:

• Project Planning and Management: Develop detailed project plans, including resource allocation, timelines, and milestones, ensuring alignment with client objectives and expectations.

• Stakeholder Engagement: Serve as the primary point of contact for clients throughout the project lifecycle, maintaining regular communication and managing expectations.

• Budget and Financial Management: Monitor project budgets and financial performance, identifying risks and opportunities and ensuring projects are delivered within financial parameters.

• Team Leadership: Lead cross-functional project teams, providing direction, support, and clear guidance to ensure team members understand project goals and responsibilities.

• Risk Management: Identify project risks, develop mitigation strategies, and ensure timely issue resolution to avoid project delays or disruptions.

• Quality Assurance:  Maintain adherence to all QA tasks across all project teams at every defined stage of the project.

• Signoff:  Ensure signoff by primary stakeholders (client, HCM Unlocked, Vendor, Project teams) at defined stage gates of the project.

• Conduct project kickoff meetings with internal and external stakeholders to establish project scope, objectives, and deliverables.

• Manage communication and expectations with clients, particularly during HRIS deployments, to ensure alignment throughout the project lifecycle.

• Collaborate with technical teams to translate client needs into actionable project plans.

• Partner with project managers and technical resources assigned from software vendors when engaged for implementations to coordinate a seamless and successful client experience.

• Monitor project progress and adjust resources and timelines as needed.

• Maintain comprehensive project documentation and prepare project reports for both clients and senior leadership.

• Handle change management processes, communicating and managing any scope, budget, or timeline deviations effectively.

• Manage resource scheduling and coordinate with other departments to ensure appropriate staffing levels for project delivery.

• Facilitate meetings, including client reviews, internal team meetings, and post-project lessons learned.

• Work closely with the sales and technical teams to ensure project requirements are fully understood and met.

• Conduct post-project evaluations to identify areas of improvement and ensure the project achieves the desired outcomes.

• Act as the main point of contact for client project-related inquiries and escalations.

• Develop and maintain strong relationships with key stakeholders, both internally and externally.

• Ensure client satisfaction through proactive communication, issue resolution, and continuous delivery of high-quality services.

• Stay up to date on industry trends, best practices, and emerging technologies relevant to the professional services sector.

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Bachelor’s degree in business, Project Management, Engineering, or a related field.

• Demonstrated ability to manage large, complex projects with cross-functional teams and multiple stakeholders, particularly in HR and IT.

• 5+ years of experience in project management within a professional services, consulting, or similar environment.

• Strong understanding of HRIS platforms (e.g., Paycor, Paylocity, ADP, Workday, UKG, Kronos, SuccessFactors, etc.) and project management methodologies.

• PMP Certification or equivalent is highly preferred.

• Proven ability to manage multiple projects simultaneously with varying levels of complexity.

• Strong understanding of project management methodologies (e.g., Agile, Waterfall).

• Excellent communication, leadership, and problem-solving skills.

• Experience working with project management tools (e.g., Smartsheet, MS Office, Asana, Monday.com, etc.)

Compensation:

The expected salary range for this position is $110,000 to $130,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.  

#SPG

Department Business Operations

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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