Systems Integrity Representative

Posted:
9/4/2024, 12:52:07 AM

Location(s):
California, United States ⋅ Livermore, California, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Be part of the future! 

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference. 

What we offer: 

  • Competitive Starting Pay 

  • Paid Training 

  • Global Advancement Opportunities 

  • Company Vehicle (as applicable) 

  • Medical/Dental/Vision insurance 

  • Health Savings Account (HAS) 

  • Life Insurance 

  • 401(k) savings plan with company match 

  • Employee Assistance Program 

  • Wellness Program 

  • And More!  

What you will do

The primary function of the Systems Integrity Representative is to sell repair work that has been identified during contracted fire and life safety system inspections.

How you will do it

  • Prepare proposals and follow up on delivered quotes.

  • Gain commitment from the customer over the phone.

  • Communicate promptly and regularly with customers regarding all systems integrity issues, recommendations, and any other solutions that have been quoted.

  • Develop positive ongoing relationships with customers.   

  • Maintain and update an inspection deficiency tracking system daily.

  • Report progress and metrics to management weekly and monthly.

  • Deliver sales to an assigned quota.   

  • Act as the primary point of contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.

  • Interface effectively with the service department to assure delivery and improved service repairs.

  • Good computer skills are essential. Must be process oriented and energetic.

  • The candidate must be able to complete a defined training program.

What we look for

Required

  • High School Diploma or Equivalent

  • Excellent presentation and verbal communication skills

  • Proficient with Microsoft office programs, excel, word and web based programs

  • Highly motivated and success driven

  • Upon being awarded position, must be able to complete a defined training program.

  • Ability to successfully close sales with a positive customer experience

Preferred

  • Fire Suppression Industry experience preferred

  • Administrative experience a plus

  • High customer phone call background, with an emphasis on telephone prospecting

  • Administration background

  • Mechanical or electrical field service experience.

  • Two years inside sales experience Customer service background

HIRING HOURLY RANGE: $21.87- 29.00(Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.