Posted:
2/9/2026, 11:35:08 PM
Location(s):
Hlavní město Praha, Czechia
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Role objective:
Execute OTC processing in compliance with control policies and actively contribute to continuous process improvement.
Responsibilities:
Perform analysis and release for orders on credit hold due to:
Credit Limit exceeded
Overdue
Process blocked orders after the credit assessment
Assess new customer credit risks
Assess customers against policy and document credit risks
Issue proposed credit limits for approval
Support the review of Non-Standard Commercial Terms
Ongoing monitoring of customer credit risk
Monitor & update specific customer risks
Liaise with stakeholder groups to discuss options
Communicating with interested parties
Monitor customers nearing or reaching credits
Analyze a portfolio of customers, and document overall credit risks
Annual credit reviews
Monitor timeliness and requirement for annual review
Reference credit records with customer activity, including outstanding balances
Request deactivation of customer accounts (where appropriate)
Evaluate ratings and propose changes to limits.
Execute standard credit reporting
Support other OTC Process teams as business demand requires
Ethics and compliance:
Ensure adherence to all Company Policies and Procedures
Be fully conversant and compliant with all Environmental Health and Safety procedures.
Complete quarterly ethics module as advised by Ethics & Compliance Officer
Fully comply with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Cardinal Rules, Risk Assessment Method Statement and Achieving Competitive Excellence
Success measures:
KPI / Goals
Required knowledge & skills:
Advantage with 1-2 years of experience in credit management or finance
Bachelor’s degree in business, Economics, Finance, or Accounting
Highly proficient with MS Office, with intermediate Excel skills required
Must be extremely detail oriented
Strong customer service focus
Advanced written and verbal English, EU language as an advantage
Excellent oral and written communication skills, with the ability to communicate across many organizational levels
Must possess high energy and sense of urgency
Strong organizational skills and ability to work with many projects simultaneously
Experience excelling within fast paced, high energy environments
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Website: https://www.corporate.carrier.com/
Headquarter Location: Palm Beach Gardens, Florida, United States
IPO Status: Private
Industries: Physical Security ⋅ Public Safety