Key Account Manager -Mumbai

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Thane, Maharashtra, India ⋅ Maharashtra, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Work Flexibility: Hybrid

Who we want:

Challengers. People who seek out the hard projects and work to find just the right solutions.
Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward.

Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts.

Strategic closers. Salespeople who close profitable business and consistently exceed their performance objectives.

Game Changers. Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better.

Customer-Oriented achievers. Representatives with an unparallel work ethic and customer-focused attitude who bring value to their performance objectives.

What you will do:

Key Account Manager role strives to build & maintain a long term relationship with the key accounts for all business verticals of Stryker. Key elements of the role are Strategic thinking, Relationship building, Collaboration & Analytics with following objectives:

  • Growing and developing existing clients through account specific growth strategies 
  • Building strategic relationships with major customers & delivering high value to customers with an objective to have loyal and long lasting customers. 
  • Playing an integral role in new business pitches to the C-Suite/Senior Executives & Group Purchasing Organizations 
  • Being a central, pivotal point of contact for the Key Accounts 
  • Driving alignment within the whole organization to implement a customer based mode of operation for delivering highest quality of services 
  • Champion and Own the Account on following aspects – Strategy, Business Model, Order to Cash Cycle, Product Usage, Product Challenges – Customer Expectations vs Product Capabilities, Customer Value creation and Total Solutions Approach 
  • Communicating Account strategy via Business Plan to align Senior leadership within Stryker and mobilize resources as needed 

What you need:

Qualifications: Graduate with strong academic credentials with a Master's in Business Administration from a renowned B School 

​Experience: 8 - 12 years 

  • Excellent communication & interpersonal skills 
  • Excellent problem-solving interpersonal skills 
  • Results-oriented with good negotiation & communications skills 
  • Strong business sense 
  • Demonstrated ability to build and maintain key business relationships internally and externally. 
  • Demonstrated ability to work both collaboratively and independently in a cross-functional and team-oriented environment 
  • Drive & assertiveness for results 
  • Ready to take responsibilities and can lead territory with minimal supervision & matured 

Travel Percentage: 10%