What the Role Entails

Key Responsibilities

Regional LiveOps & Event Scheduling

• Time Zone Navigation: Master the complex scheduling of Daily Resets, patch deployments, and time-limited events across 5 distinct time zones (from PST to BRT), mitigating player friction caused by Daylight Saving Time (DST) discrepancies.
• Local Event Operations: Plan and execute hyper-local in-game and community events tied to major cultural beats (e.g., Carnaval, Dia de los Muertos, Super Bowl) and regional esports tournaments.

Who We Look For

 Qualifications

• Language Proficiency: Native or near-native fluency in English AND/OR Spanish/Portuguese, with excellent command of Mandarin Chinese (to communicate seamlessly with the HQ/Dev team). Trilingual candidates are highly preferred.
• Industry Experience: 3+ years in game publishing, localization, or regional operations. Proven experience in mid-to-hardcore games (specifically FPS/TPS/Battle Royale) within the Americas market is a massive plus.
• Cultural Fingerprint: Deep, current understanding of Americas pop culture. You know who NA hardcore players watch on Twitch, and what Reggaeton/Trap artists (e.g., Karol G, Peso Pluma) LATAM players listen to on TikTok.
• Data-Driven Mindset: Ability to move beyond intuition; capable of analyzing A/B test data for localized creatives to improve CTR and CVR.

🌟 Bonus Points

• Lived, studied, or worked extensively in the US, Mexico, or Brazil.
• An active, hardcore player of competitive shooters (e.g., PUBG Mobile, COD Mobile, Free Fire, Valorant), with a critical eye for their localization strengths and weaknesses.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.