Posted:
6/18/2024, 7:45:08 AM
Location(s):
Palo Alto, California, United States ⋅ California, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Product
We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.
We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.
We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.As Glean’s PM for the Customer Support teams, you’ll shape Glean’s capabilities and end-user experience to become mission-critical for world’s leading enterprises as they look to leverage cutting-edge AI for empowering their support teams and service agents. Today, every knowledge worker has a reason to use Glean but we have a massive opportunity to expand Glean’s use cases and frequency of usage for the service agents and support teams within our customers. You will deeply understand the key support and service workflows employees engage to get their job done in their daily routine and build new capabilities and features for Glean to become an indispensable AI Assistant for this persona.
What you will do and achieve:
Benefits
For California based applicants:
The standard base salary range for this position is $130,000 - $240,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
Website: https://www.glean.com/
Headquarter Location: Palo Alto, California, United States
Employee Count: 101-250
Year Founded: 2019
IPO Status: Private
Last Funding Type: Series C