The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

PayPal UK Ltd (PPUK) is seeking a Senior Manager to lead the Regulatory Relations program and team in the UK. You will provide leadership and judgment in enabling PayPal to cultivate positive regulatory relationships and related compliance framework. Consequently, enable PPUK’s business objectives. You will report to the UK Chief Risk and Compliance Officer and lead work across all UK and global leadership.

Job Description:

Your way to make impact:

• Drive program management for all regulatory engagement processes, including the regulatory inquiry response and examination / inspection processes
• Develop and execute the regulatory engagement strategy for the UK across multiple regulators.
• Draft and oversee development of responses to regulatory inquiries
• Maintain best practices for supporting local regulatory engagements, including liaising with internal stakeholders and regulators through all phases of the process
• Serve as a credible business partner across functional units, providing advice and support as needed
• Engage critical stakeholders in problem solving issues with regulatory impact
• Draft and present committee and other governance materials related to regulatory engagement
• Perform additional tasks as assigned
• Maintain a clear view of all regulatory priorities and strategic engagements
• Escalate internally and to the regulators, issues relating to regulatory topics

Ideally, you will have:

• Ability to work under pressure, manage multiple projects with competing priorities, meet deadlines, and adapt to change.
• Excellent time management and organisational skills
• Solid critical and analytical thinking, decision making and innovative problem-solving skills.
• Excellent verbal and written communication skills, including some track record of effective communication with regulatory agencies and policy makers.
• Ability to interact well with internal management and external contacts, including regulators.
• Strong ability to source, manage and analyze data.
• Ability to credibly challenge solutions and ensure timely escalation of issues and concerns as and when appropriate.
• Ability to maintain a high level of confidentiality.
• Understanding of financial services regulations and retail/merchant products.
• Ability to think strategically while maintaining excellent attention to detail.
• Ability to identify and timely escalate issues and concerns as and when appropriate.
• Proven ability to work independently and within a team environment.
• Adaptable in unexpected situations, comfortable dealing with ambiguity and uncertainty.
• Knowledge of the financial services compliance and / or regulatory environment is required
• Excellent English required (verbal and written).
• Compliance experience in the financial services industry, with regulatory relations, financial services licensing and reporting experience, and/or regulatory examination / inspection management experience.
• Drive to learn and proactively build relationships

• Bachelor’s degree with 5-7 years of experience or equivalent
• Strong computer knowledge; excellent MS Word, Excel, and PowerPoint skills
• FCA Connect knowledge would be considered an advantage

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.