AVEVA is creating software trusted by over 90% of leading industrial companies.

Salary Range:

$73,200.00 - $122,000.00

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training. 

Job Title:  Benefits Specialist - Americas

Job Level: C

Location:   Houston

Reports to: Global Health Lifestyle & Wellbeing Director

Position Overview

The Benefits Specialist is responsible for managing day-to-day operations of group benefit programs across the Americas region, including taking the lead in our Canada and LATAM locations, and providing exceptional customer service to our employees. This position also partners with our wellbeing team to delivery impactful wellbeing events and education to our employees and manages our wellbeing platforms.

Principal Accountabilities

Leave of Absence

• Main contact for any LOA questions and works directly with LOA vendor on all leave requests
• Main contact for short term disability claims in Canada
• Assist with LOA vendor implementation and remain first contact for ongoing cases
• Track and submit Parental Leave Top Off payments
• Manage LOA requests and returns in Workday
• Manage State Disability requests and establish online filing ability
• Work with HR Services to ensure compliance with applicable government regulations

Benefits

• Be the Tier 2 escalation point for Advocacy and HR Services teams in relation to various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits
• Resolve monthly healthcare discrepancies and make corrections with carrier representatives
• Assist with content for benefit presentations (new hires, new interns, open enrollment)
• Lead the benefits elements of compliance testing
• Assist in development/updating of communication tools to enhance understanding of the company's benefits package
• Manage all elements of benefits purchase orders and billing
• Manage ongoing wellbeing initiatives, and liaise with the wellbeing champions to co-ordinate wellbeing events and communications across the Americas region
• Own the Personify Health wellbeing app and account management, embedding this platform into everyday employee activities
• Document and maintain administrative procedures for assigned benefits processes
• Manage all elements of benefit renewals and open enrolment processes across Canada and LATAM

Important Working Relationships

It is important that the Benefits Analyst is comfortable interacting with employees of all levels and positions throughout the company. As a multi-national company, the role requires sensitivity to other perspectives and cultures.

The role reports to the Global Health Lifestyle and Wellbeing Director. Close working relationships with the wider Talent and Reward CoE, the People Services team, and the Global People Partnering Team are essential to provide a consistent and joined up approach to all activities.

Essential Competencies, Knowledge, Skills and Experience

• Experienced in Workday Benefits Administration
• Experienced in Oracle and Service-Now
• Experienced in running wellbeing initiatives
• Bi-lingual (Spanish essential, Portuguese optional)
• Demonstrated ability to build strong relationships and interface effectively at all levels of the organization
• Project and change management skills with a demonstrated ability to plan, priorities, and multi-task in a fast-paced environment
• Strong operational communication, interpersonal, and presentation skills
• A flair for generating new ideas and driving change through new approaches
• Strong sense of personal initiative and time management

Desirable Competencies, Knowledge, Skills and Experience

• Three to five years of related benefits or employee benefits administration experience
• Knowledge of FMLA, CFRA, PFL, PDL, Workers Comp, Military Leave, ERISA, HIPAA and applicable state and federal laws
• Experienced in benefits platforms, ideally Benifex
• Strong numeracy and analytics

Behaviors

• The ability to operate, influence and build relationships at all levels
• Creative thinker and passionate team player
• The ambition and drive to work at pace and meet challenging deadlines
• Strong on following process, building relationships
• Ability to remain calm and work effectively under pressure
• Ability to lead initiatives across multiple countries
• High energy /enthusiasm

People at AVEVA

We’re focused on the single most important part of AVEVA’s business: our employees. From recruitment and reward to experience and engagement, our partnerships across the business create and enable the conditions for every individual to thrive.

Doing the best we can for our great people requires quick thinking – and big thinking. Our team is as involved in the day-to-day activities affecting the employee experience as we are in the global transformation projects shaping AVEVA’s future. Join us and become part of a diverse and vibrant group that’s striving to make every day at AVEVA even better than the last.

Find out more: https://www.aveva.com/en/about/careers/

USA Benefits include:

Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.  AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.