We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
The primary responsibility of a Senior Revenue Cycle Coordinator is to establish an expertise in all revenue cycle functions (intake, billing, collections, cash posting) to help provide guidance, mentoring and back up support as needed across the RCI revenue cycle team. Assist with processing insurance verification/authorization, billing, AR/ Collections, cash posting, account documentation, as well as customer service and issue resolution. Provides support in ensuring accurate billing, efficient revenue flow, and compliance with regulations. The Sr Coordinator will also assist the Supervisor with assignment of work, training, and mentoring while maintaining patient/ client service agreements. Accurately and efficiently performing administrative escalation support across intake, billing, and collector work.

• Perform daily workflow tasks and responsibilities, and assists with intake, billing, collector functions
• Provides direction to the team on insurance verification, authorizations, billing, and collection inquiries to ensure quality and productivity efficiency.
• Conducts weekly audits and reviews to assess accuracy, compliance, and documentation completeness. Support ensuring quality and productivity expectations are met.
• Identifies areas for improvement and provides weekly feedback to team members to enhance revenue cycle practices and ensure proper revenue capture.
• Assesses and assists with reallocating staff to cover increases in day-to-day workload volumes and/or team PTO
• The Sr Revenue Cycle Coordinator must be able and willing to perform all functions of an Intake, Billing, Collections, and Cash Posting Coordinator and may be rotated through these functions as necessary to meet client deadlines and business needs. 

• Participates and collaborates with revenue cycle management team on process improvement initiatives to identify bottlenecks and optimize day to day workflows.
• Provides training and education to revenue cycle team members to help improve knowledge, accuracy, documentation practices, and updates to team workflows and processes

Required Qualifications

•         Two+ years of work experience in revenue cycle operations (eg: billing, collections, credits, cash etc)

•         Two+ years of experience in a professional environment

•         Two+ years of experience using Microsoft Office Suite, specifically Word, Outlook, Excel, and Teams

•         Two+ years of experience meeting or exceeding the expectation as a Revenue Cycle Coordinator or similar Lead role

• Excellent written and verbal, communicate required to effectively and respectfully communicate with both internal and external customers.
• Ability to identify and resolve complex issues
• Ability to mentor others and convey information in a clear and concise manner to ensure comprehension & understanding
• Attention to detail.
• Excellent organizational and prioritization skill necessary to work in a fast-paced environment
• Excellent interpersonal skills and professional maturity necessary to work within a team environment.
• Ability to make decisions and resolve issues.
• Must be able to embrace change positively.
• Ability and willingness to cross-train in multiple areas (e.g. intake, billing, collections, cash, etc.).
• Must be able to respond to inquiries from other departments, internal or external members/clients.
• Ability to interpret and apply policies, procedures, and instruction.
• Basic typing skills.
• Ability to coach and mentor other team members
• Ability to work with varying levels of leadership within the organization

• Preferred Qualifications

• Home infusion or durable medical equipment (DME) experience
• Strong attention to detail with a sense of urgency; customer service skills
• Ability to work in a team environment
• Experience with insurance verification, authorizations, medical billing or collections. Experience with accounts payable (AP) or accounts receivable (AR); experience with healthcare reimbursement systems.

Education

High School Diploma or General Equivalent Development (GED)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.