Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

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Ann & Robert H. Lurie Children's Hospital of Chicago

The Registered Dispatch Nurse in the Center for Transport Medicine is responsible for coordinating and facilitating the safe transfer of patients (neonatal, pediatric, adolescent, and adult) between facilities, ensuring a smooth and efficient process for all involved. They must demonstrate excellent communication skills, critical thinking, and proficiency with the use of information technology to handle the complexities of patient care coordination effectively.

They maintains compliance with Commission on Accreditation of Medical Transport Systems (CAMTS) standards.

Essential Job Functions:

• Manages, prioritizes, triages, and processes patient (neonatal, pediatric, adolescent, and adult) transfers to and from Lurie Children’s.  
• Documents clinical information (e.g., vital signs, physical exam findings, and lab/imaging results) to ensure appropriate care, transfer, and disposition. 
• Recommends appropriate medical interventions for the stabilization of critically ill patients to the referring facility based on transport team protocols, including anticipation of potential patient deterioration and emergency situations.
• Documents treatment recommendations.
• Acts as a central point of communication to ensure timely care, while also providing support and care recommendations to referring hospitals.
• Ensures clear and professional communication and exchange of clinical information between healthcare providers and services to facilitate a seamless patient transfer. 
• Collaborates with the Patient Access Center (PAC) to secure bed placement.
• Determines the appropriate Transport Team and mode of transport, considering the patient's condition and operational situation. 
• Provides exceptional customer service to all stakeholders, including patients, families, co-workers, referring center, and others to foster trust, loyalty, and a positive experience for everyone. 
• Other job functions as assigned. 

Minimum Qualifications:

• BSN graduate of a nationally accredited nursing program.
• Current licensure as a Registered Nurse in the State of Illinois active and in good standing.
• Minimum of 3 years pediatrics experience in high acuity inpatient setting (intensive care, emergency department, transport etc.).
•  Demonstrates extensive knowledge of neonatal/pediatric diagnoses and management.  Equivalent experience may be considered.   
• Basic Life Support Certification required. PALS/NRP/ACLS/TNCC preferred and required in the first year of hire. Nurses are required to obtain C-NPT within two years of hire. 
• Demonstrates strong leadership qualities by making independent decisions and taking decisive action, even in high-stress situations. 
• Strong proficiency in Epic, Microsoft Excel, Word, and Outlook.
• Bed management, admission and discharge/ dispatch experience strongly preferred.

Education

Bachelor's Degree: Nursing (Required)

Pay Range

$40.00-$66.00 Hourly

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

 

Lurie Children’s and its affiliates are equal employment opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: [email protected]