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Job Description:

The role is focused on identifying and resolving key impediments that are hindering the organization's ability to become more agile and mature in its processes. The primary objective of this role is to streamline and optimize the processes across the organization that have been identified as obstacles to achieving agility.

The Product Owner will concentrate on a selected high-priority impediment, thoroughly analyze its root causes, and work closely with senior stakeholders and internal teams to develop and implement solutions. Once the initial impediment is resolved, the Product Owner will move on to address other highly prioritized impediments that are hindering the organization's agility.

Major Accountabilities:

• Conducting impediment reviews and in-depth analyses to identify and understand the root causes of the selected impediment.
• Creating and maintaining a detailed backlog of tasks and initiatives aimed at resolving the specific focused impediment
• Collaborating with senior stakeholders and internal teams to develop and implement solutions to resolve the identified impediments.
• Continuously monitoring and evaluating the effectiveness of the implemented solutions and making necessary adjustments.
• Monitoring and reporting on OKRs related to vendor onboarding, providing regular updates to stakeholders, and driving continuous process optimization.

Specialized Knowledge:

• Process analysis and improvement: Strong analytical skills to conduct comprehensive process reviews, identify inefficiencies, and develop streamlined solutions.
• Agile Product management: Ability to create and maintain detailed backlogs, prioritize tasks, and drive the implementation of process improvements across cross-functional teams.
• Stakeholder management: Excellent communication and collaboration skills to engage with stakeholders from different markets and headquarters, build consensus, and manage expectations.
• Change management: Understanding of change management principles and strategies to effectively implement process improvements and foster a culture of continuous improvement.
• Data analysis and reporting: Proficiency in data analysis and reporting tools to monitor and report on KPI’s / OKR’s related to the impediment.
• Continuous improvement mindset: A proactive approach to identifying and implementing process improvements, staying abreast of industry best practices, and driving ongoing optimization efforts

​​Problem Solving:

The role requires the ability to handle a range of standardized, varied, complex, and interdependent problems and issues. The successful Product Owner should possess strong analytical, problem-solving, and stakeholder management skills, as well as the flexibility to adapt their approach to the unique challenges faced by the organization.

1. Standardized Problems:

- The Product Owner is likely to encounter some standardized problems or issues that are commonly faced by organizations in their journey towards agility and process maturity.

- These may include challenges related to process inefficiencies, lack of collaboration, communication breakdowns, resistance to change, and suboptimal resource allocation.

- The Product Owner should have the ability to identify and address these types of standardized problems using well-established problem-solving techniques and best practices.

2. Varied Problems:

- The Product Owner will also need to handle a variety of problems and issues that may be unique to the organization or specific to the context in which they operate.

- These problems may require a more tailored approach, as they may not have readily available solutions or may require a deeper understanding of the organization's culture, dynamics, and specific challenges.

- The Product Owner should have the flexibility and adaptability to address these varied problems, drawing on their expertise, analytical skills, and creative problem-solving abilities.

3. Complex Problems:

- The problems and issues faced by the Product Owner are likely to be complex, involving multiple interdependent factors, stakeholders, and organizational dynamics.

- Resolving these complex problems may require a comprehensive analysis of root causes, the development of multi-faceted solutions, and the coordination of various internal teams and senior stakeholders.

- The Product Owner should possess strong analytical and problem-solving skills, as well as the ability to navigate complex organizational structures and decision-making processes.

4. Interdependent Problems:

- The problems and issues encountered by the Product Owner are often interconnected and interdependent, where addressing one impediment may have ripple effects on other aspects of the organization's agility and processes.

- The Product Owner should have a holistic understanding of the organization's processes, dependencies, and the broader context in which they operate.

- They should be able to identify and address these interdependent problems, considering the potential impact on other areas of the organization and developing solutions that optimize the overall agility and process maturity.

Education and Experience:

• At least 12 years of experience; ideally 15+ years
• Agile Certification and Lean Certification
• College Degree

Job Category:

Scrum/Coach

Posting End Date:

05/09/2024