Senior Project Manager

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to the Issuer Services Technology team who manages a suite of applications globally, all of which are business critical in supporting the Agency & Trust and Depositary Receipts business Operations and Front Office teams. 

Team/Role Overview

The Senior Program/Project Manager role will be focused on executing and leading Europe, Middle East and Africa (EMEA) projects and programs spanning across all the Issuer Services applications and the business lines we support, with a focus on transformation, modernization and innovation. The responsibilities will also include the day-day management of the implementation of regulatory and business mandatory enterprise enhancements. 

What you’ll do

The Program Manager will report jointly to the Global Head of PMO for Issuer Services within the technology division and Product Head for EMEA technologies.  

This role will be part of a team that will focus on introducing and implementing revised processes, applied governance, and standardization across the technology division, with a focus on creating best practices on the full technology Lifecyle of Agile deployment and the associated activities centered on the modernization/innovation efforts of a global technology stack. 

This role will work closely with the global technology management team, EMEA technology teams and various levels of stakeholders across the organization. 

Create, manage, and report on key milestones that make up the various programs and projects that the division is delivering against 

• Business Management related functions supporting programs/projects – Budget & capacity planning 

• Responsible for all executive management reporting, and the preparation and delivery of all supporting collateral including but not limited to the full maintenance of the project/program in Citi’s Project Management Tool 

• Work seamlessly with project teams that are executing using SAFe (Scaled Agile Framework) methodology, understand mapping of project deliverables to EPICS and User stories, track delivery of work through usage of JIRA dashboards; conduct PI (Program Increment) planning and manage PI cycle 

• Daily program management and oversite throughout the lifecycle of transformation programs 

• Focus on the creation and implementation of a robust Project governance (controls) structure for the Issuer Services technology group 

• Manage the risks and issues of the program and work with the teams to take corrective measurements 

• Manage all stakeholders’ communication 

• Interact with the PMO group to manage the main program documentations according to Citi’s policies and procedures 

• Interact and manage the relationship with the assigned technical lead/ teams to understand critical milestones, deliveries, and releases 

• Asses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. 

 What we’ll need from you

• Advanced experience as a Project and Program Manager. Strong and proven practical experience in project management, which was gained through successfully managing large and complex projects. 

• Experience leading projects through Agile/Iterative methodologies and managing PI cycles 

• Significant experience using JIRA to manage Sprints and project delivery. 

• Scrum Master and PMP certification strongly desired 

• Experience working in a technology division of a large banking institution desired 

• Ability to work positively with the wide range of individuals involved in program management 

• Strong leadership and management skills 

• Extremely organized 

• Advanced presentation skills 

• Ability to navigate in global, large, and complex organization 

• Strong ability to influence without authority 

• A bachelor's degree of Science in business management, administration (or any relevant degree), with proven experience in Program Management tools and techniques 

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-SM9