C.H. Robinson is looking for a motivated and detail-oriented Carrier Representative to join our growing team in Bogotá, Colombia. In this role, you’ll be responsible for building strong relationships with carriers, negotiating rates, and ensuring smooth execution of transportation services across our network. If you enjoy fast-paced environments, have strong communication and problem-solving skills, and want to be part of a global leader in logistics, this is your chance to make an impact!

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

Execution:

• Ensures assigned and open-board freight moves in accordance with customer expectation by matching capacity to shipments. Focuses on acquiring and growing auto-assigned loads to build their business.  May be directed to work on specific freight

• Provides day to day problem resolution; identifies issues, seeks input from others to help determine the best course of action and implements solutions.  Works closely with internal partners (account management, operations or leadership) on shipment updates, problem resolution and/or operational execution

Capacity Procurement:

• Secures capacity on a shipment by shipment basis by calling carriers, taking inbound calls based on interest generated from load boards, negotiating rates, and making buying decisions

• Ensures capacity meets specific load requirements

• Utilizes internal pricing tools to purchase capacity within cost parameters and at market rates

• Engages internal resources for help interpreting carrier analytics and leveraging other tools to guide informed buying decisions

• May manage an existing carrier or lane within a certain geography

Internal and External Relationships:

• Develops new carrier relationships by researching carriers in the marketplace, generating leads, calling potential carriers, initiating contact with key stakeholders and qualifying the account

• Maintains and grows relationships with existing carrier accounts through regular phone calls, emails and/or face to face visits to build a carrier base 

• Based upon carrier needs, may participate in carrier account reviews with more senior level employees and/or leadership asks questions to understand current and future business needs, discusses recent wins/losses and identifies opportunities for additional business

• Establishes contacts and builds relationships to form an internal network of resources

Quality:

• Drives the automation of carrier activities (automation compliance) in accordance with company strategy.  If needed, engages internal SMEs to partner with in selling CHR's automation products and services

• Ensures quality expectations are met on all assigned business

• Complies with expectations as defined in internal trading rules

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High School diploma or GED

• Fluent in Spanish (written and verbal)

Preferred:

• Bachelor’s degree from an accredited college or university

• Proficient in Microsoft Office Suite programs

• Ability to persuade, motivate, negotiate, and influence others

• Ability to thrive under deadlines and work in a team environment, while also delivering independent results

• Strong prioritization skills, multi-tasking skills, and works with a sense of urgency

• Values a diverse and inclusive work environment

Disclaimer:

• This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

• Private Medical Insurance

• Life Insurance

• Funeral Insurance

• Paid Time Off to Volunteer in Your Community

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.