Working as part of the Client Services Ops team in conjunction with Client Management to provide day to day support to institutional clients primarily on audit related queries.

Log, track and respond to all requests in a timely and accurate manner.

Additional responsibilities will involve supporting the wider Client Service Ops team with day to day activities.

Contribute to the timely and accurate delivery of data.

Core Responsibilities:

• Receive and acknowledge the audit instruction
• Log audit requests and all subsequent requests received via email on the CRM system (SalesForce)
• Monitor deadlines to ensure all remain within SLA
• Gather, consolidate, review information from various Internal teams, systems and external service providers
• Package and send the necessary information to satisfy the request
• Produce and deliver monthly MI stats
• Act as primary audit interface at all levels of the organisation
• Assist Client Service Ops Managers with Know Your Client and Anti Money Laundering reviews
• Work as part of a team providing cover for Client Service Ops whenever required

Additional Responsibilities:

• Operational contact for Client Management teams, clients and clients’ third party providers.
• Assist Client Service Ops Managers with operational aspects of client transition events including timely account set ups and terminations
• Oversee timely and accurate data delivery
• Undertake 4-eye checks on processing activities undertaken by colleagues

Additional information / required experience, knowledge and qualifications:

 

Qualification and Experience Requirement:

• A good understand of Asset Management and specifically client service and investment operations gathered from roles in the industry over 3+years
• Awareness of the financial services industry, product types, markets, and instruments
• Audit experience and knowledge of derivatives desirable but not essential

 

Competencies:

• Excellent interpersonal skills able to communicate effectively at all levels with the business and externally
• Strong attention to detail
• Organised
• Team working
• Liaising, questioning and facilitating
• Analytical skills
• Commitment to the delivery of a first class service.

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full time(2:00p-10:30p)AWMPO AWMP&S President's OfficeBusiness Support & Operations