City, State:

Garden Grove, California

This Position will over see 3 hotels
Starting Salary $72,000

 

The purpose of the HUMAN RESOURCES MANAGER is to assist the General Manager in the overall management and administration of the human resources function.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the recruitment process inclusive of  posting and updating career opportunities; screening resumes and candidates; scheduling interviews with leaders and department heads; administering pre-employment paperwork; conducting reference and background checks; extending offer to all final candidates.
• Interview and assess candidates based on needs defined by department hiring managers.
• Attend recruitment functions such as job fairs, career days, and other events to source candidates.
• Handle administration of new hire process, paperwork, and enter in HRIS in timely manner.
• Create and maintain associate files in an orderly, compliant and secure manner.
• Address any time keeping issues in the Kronos system.
• Address and respond to associate inquiries and issues immediately by tracking them and informing the General Manager.
• Addresses and resolves employee relations issues, involving corporate human resources when necessary.
• Advise department managers on employee matters, including disciplinary actions and performance evaluations.
• Place employment ads on various websites requested.
• Monitor worker’s compensation claims, in conjunction with corporate risk department.
• Maintain and update bulletin boards in all associate areas and HR bulletin board.
• This position has a dotted line responsibility to the Vice President of Human Resources.
• Maintains regular attendance and is consistently on time.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Associate demonstrates ORGANIZATIONAL SUPPORT 

• Associate follows corporate and hotel brand standards. 
• Willing to take an unpopular stand if necessary when complying with policies. 
• Observes and adheres to safety and security procedures, promoting a safe work environment. 

Associate demonstrates INITIATIVE

• Seeks out new assignments and assumes additional duties when necessary.

• Identifies areas that would improve the operation and generates suggestions.
• Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across.

Associate demonstrates exemplary DEPENDABILITY / RELIABILITY

• Can be relied upon regarding task completion and follow up.
• Ensures work responsibilities are covered when absent.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes ownership of all work performed and communicated. 

• Completes tasks on time or notifies appropriate person with an alternate plan.
• Performs work with little or no supervision; works independently.

Associate demonstrates acceptable PRODUCTIVITY standards

• Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis.
• Manages assignments and responsibilities without becoming overwhelmed. 
• Strives to increase productivity.

Associate demonstrates effective PROBLEM SOLVING

• Identifies and resolves problems in a timely manner, using intuition and experience to complement data. 
• Develops alternative solutions.
• Works well in group problem solving situations.
• Gathers and analyzes information skillfully.

Associate demonstrates WORKPLACE RESPECT to all associates

• Demonstrates knowledge of EEO policy and promotes a harassment-free environment.
• Shows respect and sensitivity for cultural differences.

Associate demonstrates effective ORAL /WRITTEN COMMUNICATION 

• Practices attentive and active listening with all employees. 
• Actively participates in meetings, contributing ideas to improve the company. 

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Solicits customer feedback to improve service.

• Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree (B. A.) from four-year college or university; and three to five years related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

• Ability to write reports and correspondence.
• Must be able to keep information confidential.  
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Proficient in HRI systems, time keeping system.
• Proficient at MS Word, Excel and Outlook.
• PHR certification preferred.

WORK ENVIRONMENT

The work environment normally entails the following:

•              Indoor work environment

•              Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. 

The physical activity normally entails typical office and hotel environment.

Position is expected to:

•              Sit more than 2/3 of the time

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.