Posted:
10/13/2024, 4:09:53 PM
Location(s):
New South Wales, Australia
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Position Title: Administration Officer – The O’Brien Centre Reception
Employment Type: Permanent Part-time
Hours per week: 20
Position Grade: Administration Officer Level 2
Salary: $61,879.91 - $63,932.61 AUD Annual (pro rata) base salary per annum
Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations’ Health Employees Agreement 2019
Department Name: Mental Health
About us:
St Vincent’s Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.
Benefits of working at St Vincent’s include:
• Generous salary packaging and Fitness Passport for eligible staff
• Opportunity to access a wide of range of clinical and non-clinical education programs
• Supported post graduate opportunities within applicable fields
• Career development opportunities across the St Vincent’s Health Australia Network
• Employee Assistance Program
• Work/Life balance
About the role:
We have an exciting opportunity to work in a dynamic team leading our approach to the provision of quality care to clients of the Mental Health Service. The Administrative Officer Level 2 provides support to the Inner City Health Program within the O’Brien Centre to deliver administrative services. The main duties include: meeting and greeting clients and other visitors, maintaining the reception area as a tidy, welcoming area for clients, responding appropriately to a high volume of phone calls and emails and updating patient information management systems in accordance with the Networks Values and expectations. The Administrative Officer will also work as part of an overall administration team and assist with supporting their team members.
Diversity and Inclusion at St Vincent's:
St Vincent's is committed to employing a workforce that reflects the community we care for. We strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, sexuality or gender diverse and/or living with disability.
Employment with St Vincent's is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive (PD2023_022) or subsequent revisions in force. Appointment and ongoing employment will be subject to continued compliance with this policy directive.
About you:
We are seeking a skilled and energetic Administration Officer who possess a passion for person centred care. We welcome applications from people who are customer service focused and have a willingness to learn.
Application Instructions:
To have your application considered you are required to upload a current CV/Resume as well as a separate cover letter/document addressing the ‘Selection Criteria’ as below. Internal applicants i.e. current employees of St Vincent’s Hospital or an entity of SVHA are required to apply via their Workday account.
Selection Criteria:
1. Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent’s Health Australia
2.Demonstrated front line customer service skills conducive with the values of St Vincent’s Health Network.
3. Demonstrated computer literacy with email and an electronic clinical information system.
4. Demonstrated effective communication and interpersonal skills (verbally by phone and in person)
5. Demonstrated effective time management and problem solving skills.
6. Demonstrated experience being able to work under pressure, without supervision and manage competing demands.
7. Demonstrated experience using health information systems and handling confidential health information in accordance with privacy principles.
8. Demonstrated commitment to own personal and professional development.
Applications close on 28 October 202
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]
View Reconciliation Action Plan
Website: https://svhs.org.au/
Headquarter Location: Darlinghurst, New South Wales, Australia
Employee Count: 1001-5000
IPO Status: Private
Industries: Association ⋅ Education ⋅ Health Care