Infra Tech Support Practitioner

Posted:
4/14/2025, 2:01:20 AM

Location(s):
Kochi, Kerala, India ⋅ Kerala, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Years of Experience - 3-5 years

Who You Are :

You must have a strong technical aptitude and an organized, process driven work ethic.
3-5 years of relevant experience with installation, configuration and management of Linux and Windows systems.
Strong working experience in managing and maintaining public clouds like AWS, Azure or GCP.
Strong experience in setting up and configuring monitoring tools like Prometheus, Grafana, Zabbix etc
Strong Experience with installation/configuration of Java application servers such as Jboss/WebLogic/Tomcat and also analyzing application logs, GC logs for troubleshooting performance and functional issues.
Hands on experience in cloud provisioning tools like Terraform/CloudFormation will be an added advantage
Hands on experience with Docker/Kubernetes will be an added advantage
Experience in ELK/Kafka/Openshift/Python script will be an added advantage
Good knowledge of SQL and  NoSQL databases like MySQL/Oracle/PostgreSQL/DynamoDB/MongoDB/Cassandra/Redis
You will  have strong written and verbal communications skills and a track record for providing high customer satisfaction.
Develop automation scripts as needed to enhance operational efficiencies
Has prior experience in supporting Jira/Confluence or any other service management tool
Prior experience working in Agile environment will be an advantage.

Your Role

As a Cloud Devops engineer, you will be operating an e-commerce solution built over on-prem and cloud infrastructure. You will be involved in maintaining and improving the client's business platforms and also will be responsible for the site reliability and platform stability. You will be expected to respond to incidents, support on problems, execute changes and be part of a project to improve or reengineer the platform.

To be updated

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing