Job Description:

• Role Title: Clinical Support Officer

• Role Type: Maximum Term, Part-Time (24 hours per week) until June 2026

• Role Grade: Administration Officer Level 3, (Levels 1–2)

• Department and Location: Gamble Aware, Southeastern Sydney – Alcohol & Drug Service, St Vincent’s Hospital, Darlinghurst

• Salary: $68,338.78 – $70,468.73 (pro-rata) + superannuation + salary packaging

Better and fairer care.  Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. 

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. 

About the role

• Be the first point of contact for GambleAware: provide excellent administrative support and customer service, and support patients, visitors, and staff.

• Keep things running smoothly: handle administrative, clerical, and data management tasks including patient records, audits, and reporting to support managers and clinical teams.

• Collaborate with healthcare teams: liaise effectively with nursing, medical, allied health, and support staff to ensure seamless operations.

• Support operational processes: assist with rosters, payroll queries, equipment management, and quality or compliance initiatives.

• Champion professionalism and confidentiality: maintain a patient-focused approach, uphold hospital policies, and contribute positively to our team culture while learning and growing in your role.

About you

• Demonstrates excellent front-line customer service, showing compassion, empathy, and professionalism in every interaction.

• Confident with computer systems, including Word, Excel, databases, email, HR, payroll, and electronic clinical information systems.

• Strong communication and interpersonal skills, able to interact effectively with patients, staff, and other stakeholders both in person and over the phone.

• Organised and solution-focused, capable of managing time, prioritising tasks, and resolving problems efficiently.

• Experience in healthcare administration, with sensitivity to vulnerable clients, commitment to confidentiality, and a dedication to continuous professional development

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community

• Discounted access to many gyms for you and your family with Fitness Passport

• Access to discounted private health insurance with Medibank

• Access to a government salary sacrifice program.  Make a proportion of your salary tax-free

• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location

• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches

• A place of expert clinical care for at-risk people

• Closely partnered with universities & affiliated research institutes, many of which are located on-campus

• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health 

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

How to apply

The closing date for applications is 10 November 2025

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. 

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

Respectfully, this role is not open to recruitment agencies.

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct