Posted:
10/21/2024, 5:00:00 PM
Location(s):
Singapore, Singapore
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Key Responsibilities
Perform tool build, integration, testing and troubleshooting
Ensure tool remains up for Process and other hardware qualifications.
Work with Clean Room Facilities group to specify facilities requirements.
Understand facilities availability and needs of the tool and work with the facilities group to manage & troubleshoot any facilities related issues.
High level technical knowledge in at least one R&D discipline (Optic, Electronic, Motion, SEM): (1) Support R&D module owner in “Off & On Tool” Module Integration, Calibration and Qualification (2) Qualify Module performance to spec (on & off tool) (3) Support R&D Development (C&F) activities
Qualification of non-system components (isolated from application)
Define & execute Qualification plans; Define, execute and qualify calibration procedures (off and on tool).
Performs all standard service activities through Tier I. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
Responds to customer tool issues by communicating with other engineers and participating in escalation conference calls.
May participate in projects to reduce costs and increase uptime.
Verifies operational quality of system equipment. Assists senior engineers as needed.
Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
Assumes responsibility for complete customer satisfaction within work area.
Assists in planning, communicating, and coordinating support plans with customer management.
Manage external customers and support tool issues at customer site
Complies with all safety procedures and consistently demonstrates safety as a value.
Requirements
Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
Relevant education qualification in Engineering
Ability to work with deadlines and with all levels of stakeholders
Ability to work in cleanroom work environment
Work Location
Science Park II
Education:
Bachelor's DegreeSkills:
Certifications:
Languages:
Years of Experience:
2 - 4 YearsWork Experience:
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 10% of the TimeRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Website: https://appliedmaterials.com/
Headquarter Location: Santa Clara, California, United States
Employee Count: 10001+
Year Founded: 1967
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Electronics ⋅ Manufacturing ⋅ Semiconductor ⋅ Software