Order-To-Cash (OTC)- Invoice Specialist

Dyson Business Services (DBS) organisation provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business.

This role reports to the OTC Operations Supervisor. The main responsibilities are to accurately prepare and issue invoices, ensure all details are correct and comply with tax policy requirements, manage the invoicing process efficiently, and maintain accurate invoice records. For any issues arising from invoice issuance, the role requires prompt collaboration with accounts receivable personnel and tax specialists to resolve them.

About the Role

OTC Invoice Specialist will be responsible for:

• Issuing and managing customer invoices, ensuring timely and accurate processing in line with company financial policies and local tax laws.
• Maintaining customer account data, ensuring accuracy and completeness on the electronic invoicing platform.
• Regularly reconciling accounts with accounts receivable personnel to quickly resolve invoice discrepancies.
• Assisting with customer invoice enquiries, ensuring smooth, clear communication.
• Preparing and providing relevant financial data and reports to support analysis and decision-making.
• Supporting internal and external audits as needed.
• Performing other finance-related tasks assigned by management.

People and Culture:

• Cultivate Dyson culture and values of being Different, Authentic, Pioneering.
• Build trusting relationships with Finance leaders and partners.

Experience

• Bachelor’s degree in finance, Accounting, or a related field.
• 2–3 years’ experience in accounts receivable and electronic invoice issuance.
• Good written English skills and a collaborative approach.
• Strong knowledge of tax policies and financial systems (especially electronic invoicing platforms), with an understanding of basic financial analysis.
• Detail-oriented, patient, and organised with strong communication and coordination skills.
• Able to work well under pressure.
• Proficient in SAP and MS Office, especially Excel.
• Strong teamwork and customer service orientation, with a high sense of responsibility

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.