Position Title: Operations Supervisor-Environmental Services (Housekeeping)

Location: Onsite

Salary Grade: 6

Salary Range: $46,467 - $55,760 (Exempt)

Union: N/A

Job Type: Full-time

Shift: Midnight

Job Summary:

The position of Operations Supervisor is charged with achieving immediate and short-term objectives established by the Sr. Department Manager, of Operations. Responsible for scheduling, implementing, and delivering work assignments on a timely basis and within budget. The Operations Supervisor must be a self-starter who can work well with people at all levels both internally and externally of the operations and must have the ability to work effectively with ever changing priorities and/or situations. Typical activities include but not limited to general operations, absence management, continuous improvement, discipline, manpower planning, scheduling, training, etc. This position reports directly to the Sr. Department Manager.

Key Job Elements:

• Provide leadership and direction for day-to-day operation with a team of entry-level employees to meet the demand of both external and internal customers.
• Excellent working knowledge and experience of supervising employees, ensuring safety, quality, and productivity.  Good track record of working in a unionized environment.
• Oversee the compliance of operational policies and keeping up to date with the progress of administrative duties.
• Overseeing inventory needs and undertaking office management and administration.
• Consult with other departmental managers to determine the needs of Customer events.
• Operates self-propelled material handling or mechanical lift equipment.
• Assists with the training and development of the production services staff.
• Effective communication skills, planning capabilities and documentation.
• Coordinate and communicate with shift counterpart to ensure smooth operation between shifts and proper handoff of operation.
• Manages the beginning and end-of-shift report capturing and communicating key service, safety, employee relations and equipment issues.
• Will observe and analyze the overall efficiency of the assigned department to ensure things are moving smoothly as well as report your findings to upper management as needed.
• Flexible, adapts to changes well, able to work long hours including weekends, as required.
• Performs other miscellaneous building operations services or duties as assigned.
• Prior experience working in large hotels and/or convention center operations a definite plus.

Qualifications:

• Education – Educational background and academic qualifications are important and required, minimum high school diploma or equivalent, however associate or bachelor’s degree preferred.
• Experience – Five (5) to seven (7) years of progressively responsible housekeeping experience, equivalent experience will be considered. Supervisory experience preferred.
• Skills –Ability to perform physical labor (bending, heavy lifting, etc.)
• Well Developed Communication Skills – Good oral, written and listening skills. Good analytical skills, including ability to lead, facilitate, plan, document and organize. PC literate.
• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers.
• Organized – Can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently. Must display sense of urgency, ability to work under pressure, with attention to detail.
• Problem Solving – Solves problems with effective solutions; asks good questions and probes answers; looks beyond the obvious and does not stop at the first answer.
• Team Player – Creates strong morale and spirit within team; shares wins and successes; fosters open dialogue; creates a feeling of belonging in the team.

Huntington Place /ASM Global is an Equal Opportunity/Affirmative Action Employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.